The hotel is amazing, the room is really nice, super clean & bed super comfortable.
The people from reception & pool were really welcoming and friendly.
Restaurants I can't say the same. It took me an 1h to get my drinks and the food as well. Service is super poor and unorganized.
We stayed at the Grand Hyatt for 5 nights. We loved the choice of restaurants, pools, shops, the stunning beach (definitely opt for a sea view room!)
The resort is huge. But then it’s balanced out by lots of choice. A few niggles eg. Charging extra for beds next to the pool - these were often left empty (as were all the cabanas) so felt like a waste. They high daily resort fee should cover these costs. Or just have all beds the same good quality?!
The room was lovely, spacious and clean. Just missed things like… a sanitary bin by the toilet, amenities beyond shampoo and soap, no cosmetic removal pads, no spare toilet roll. No notepad and pen even - just basic amenities you’d expect in a standard resort, let alone a high end one.
All in all, it’s a fab place for couples, families with all ages of kids, it’s great for hosting work conventions - they racially have it all, all in beautiful surroundings!
Beside a daily tax fee of $55, that was never mention, they put a hold on my card for $200. A day for amenities or daily charges, TOTAL $800 BUCKS MANDATORY. I was not on property to use any unless it was to sleep in my room. So on check out they informed me it would be FIVE TO TEN BUSINESS DAY BEFORE THEY RELEASED MY $800 DEPOSIT. Now they have had my money for five days & now they want to keep it for another FIVE TO TEN DAYS.. WHO DOES THAT???
Çok güzel bir deneyimdi. Şehir merkezine biraz uzak ama hiç sorun olmadı taksiyle veya otobüsle kolayca ulaşılabiliyor. Okyanus hemen otelin önünde çok keyifli bir tatil oldu.
ゲゲストÇok güzel bir deneyimdi. Şehir merkezine biraz uzak ama hiç sorun olmadı taksiyle veya otobüsle kolayca ulaşılabiliyor. Okyanus hemen otelin önünde çok keyifli bir tatil oldu.