Jinding Bay Tourist Resort,汕尾周辺のホテル訪問者の83.6%がこのエリアを選択しています
MMannuel 2025.10.07
It’s a great facility for family vacation with extensive array of services but suffers deep cleanliness, nevertheless its location, service amenities, staff warmth are what will keep me going there. O
JJS.LifeAbroadMy family and I recently spent a weekend at the Kenmore Art Hotel Residence, and it was, in a word, exceptional. We were looking for a place that offered more space and character than a standard hotel, and this property delivered beyond our hopes. Our Two-Bedroom Residence was impeccably designed—spacious, clean, and filled with natural light. The separate living area gave us room to spread out, and the well-equipped kitchenette was ideal for preparing small meals. But the absolute showstopper was the master bathroom. The deep, freestanding tub positioned by the floor-to-ceiling window, offering panoramic city views, was a daily luxury we all adored. It transformed a simple bath into a serene, memorable experience.
RRichard Charles MasonWe were very satisfied with our room, which had a balcony and sea view. The room was large, with comfortable bed, and modern bathroom, and very clean. The beach is easily accessible and has many facilities. We ordered drinks from the coffee bar and watched the sun set over the beach. The food we ordered from the Western style restaurant was very delicious. The service was good. We needed help to cast a movie onto the projector screen, and staff came up to our room to help us. Overall we very very impressed, and will come back in summer when we can swim, and will stay longer.
ゲゲストTo put my comments into context: I initially booked rooms by 'walking off the street” before using Trip.com to book additional nights. The hotel is indeed new and has modern amenities. Firstly, I will explain the low score for ”cleanliness”. The physical cleaning was excellent, but my first room had an overbearing ”chemical” odour. I was given an air- purifier and told to leave that on and to leave the windows open. I was only given another room much later, but I had to ask for a room change. It was not offered. The second room had 2 air-purifiers and the ”chemical odour” was bearable. I was told the odour was because the rooms had not being used for a while and the hotel was new. To me, it smelt of chemical fumes, the sort one has after fumigation, or after carpet cleaning with chemicals. There needs to be more transparency. The fact that there were so may air-purifiers available suggests to me that management was aware of the problem. With regards to the low score for facilities: I tried to use the gym twice. The first time, I didn't understand what the gentleman said because I didn't understand Chinese and he didn't speak English. On the second attempt, I was more insistent and with the aid of translation software, I was told by the lady that I needed to produce a medical certificate because I looked over 60. I had never encountered this before, in any hotel in the world, or in other hotel in China. As for ”service”, the housekeeping and restaurant staff were great- effective, efficient, friendly and helpful. However, the male reception staff had the knack of making me feel ”guilty” for disturbing them each time I had to interact with them. It was not just the lack of a smile or the lack of greetings; it was also in the manner and tone. I do understand that having to use translation software with a foreigner could be wearisome, but, better-trained staff would not make it so obvious, especially for a hotel that uses ”James Joyce” in its branding to make itself more ”International” and ”sophisticated”. Another noteworthy episode that I am still confused about was when I first walked in off the street and enquired about rooms for myself. I was told that it was the weekend of the city marathon and that the only rooms available on the Friday and Saturday were big ”family” rooms (at higher prices). It was only later that I checked Trip.com and found that only the Saturday night was the hotel fully booked. I could have been offered a ”single” room for the Friday night and moved to the family room for the Saturday night. This offer was never presented to me. I hope management will read this, because this hotel has the potential to be a great hotel. It has obviously invested heavily in the facilities, amenities and into creating a unique ”ambience' or ”vibe”. It just needs to invest more time and effort into transparency, and staff-training, to ensure that the needs of the guests are paramount.
OOlgaVasThis guesthouse provides a shuttle bus ride to a nearest subway station, it’s clean, newly renovated with beautiful views on mountains and sea, if you are looking for a quite weekend it’s a great place with swimming pool and hot springs, the best is a coffee place with a great owner and great coffee and cats!
We also tried local chinese restaurant which was delicious and busy, so better to book it in advance