This is a very good hotel, and I recommend it. The service is top-notch, and the rooms are very pleasant and spacious. I really enjoyed the breakfast. The staff is very polite. I would like to express my gratitude to the administrator, Kelly. After staying at this hotel, we booked two more hotels in other cities during the same trip.
AAtenundaneIt is the best hotel I have stayed on China so far! The Room was really really nice, the facilities (Laundry Room, Gym, Pool...) where amazing too, and all the people there from the girls in the reception to the cleaners and even the security guy that was outside the hotel were really really nice too!
The location is perfect to visit Zhangjiaje park specially when entering from the East Gate. Just 10/10.
LLllaspenStylish Airbnb super close to Tianmen Park.
Good location, easy to find but not quite convenient for parking. Close to Tianmen Park if that is part of the trip plan.
Got free upgrade, so I could stay next to my parents. Two rooms with their own yards are super soothing.
Good facilities generally, but there could be some improvements too, such as the floor in my parents’ room, and maybe add some sticker on switches to avoid some confusions.
Other than that, I love the foam pillows, much better than normal soft pillows in hotels, also love the comb it provides in the bathroom. Good toilet and good bath amenities like shampoo and shower gel. Recommend to provide bathrobe too instead of waiting for request from guests.
I also love the auto curtains and traditional styled wooden door.
I couldn’t catch breakfast for my travel plan but parents did, they love it. Services from the host was great, especially when it comes to laundry service. He also helped with parking.
Overall highly recommended!
ゲゲストIts an average hotel. The rooms are in practice not as nice looking as the website suggests so the standard was disappointing. Further, I asked for non-smoking but all the rooms are smoking rooms with ashtrays in them. However they had clearly cleaned out the room and used an air purifier for a while to remove most of the filfthy residual smell of smoke - but people were smoking outside the room and across the corridor catering to what looked a smokers conference on the same floor! I found this very off putting affecting my health so I had to keep outdoor windows open as well as run fans to keep smoke from coming into the rook. The rooms are also not insulated so I could hear constant spitting and shouting - unless you are used to this this can be quite intimidating. The breakfast was limited to local cuisine and was way too overcrowded with people pushing each other to get past, a habit I have not learnt to enjoy. So I wasted my money and did not have breakfast there. Overall its a good hotel but it does not cater for international visitors despite the impression the website suggests it does - everything is in Chinese and a translation app is absolutely vital. The staff are very nice and very good and very patient given the need for translation and they helped a lot. Aslo one needs to be able to pay in wechat - the chinese restauarant is ok but the translation photographs of the menu are vital and then payments are on wechat. Traveling solo in China can be very isolating because there is very little done in terms of visitors outside of major cities like Shanghai and Beijing. So mainstream hotels like this one should do a bit more to help - I couldn't even call for the shuttle because of the language barrier and there was no web booking for it either so I had ot get a local cab. Many local cab drivers cant read and so the translation app can help but sometimes you will find if they cant read it you need to use the voice conversion - all this takes time and can be exhausting. Still I think the AI tech in this space is fantastic to be even able to do this today! I remember the first time I travelled alone in China and I just went with teh flow and often got lost as part of the adventure - people are very very nice helping me alone.
ゲゲストGreat location & very clean. The service offered is spectacular. Frankie and his staff worked extremely hard to make sure my stay was as good as possible. They opened breakfast earlier to accommodate me, they closed later for the same reason. The best service I have received in a hotel. 10/10