イギリスダラム市のペット可ホテル

Amazing place! The reception is fabulous and the menu looks amazing! It's situated right next to a golf course so plenty of nature to explore. Staffs were friendly, rooms were cosy and comfy, good amenities too!

We stayed in a deluxe garden room, which was spacious but ultimately disappointing given the high price point. The layout was awkward and not very user-friendly—there were no plug sockets near the bed to charge phones, and the room lacked air conditioning, making it uncomfortably warm and stuffy. To make matters worse, the window/door was broken, so we couldn’t ventilate the room without compromising security. Since it opened directly onto the golf course, guests and golfers were frequently walking past, which also raised privacy concerns. Unfortunately, the room offered very little privacy unless the curtains were drawn—however, the lighting inside was quite poor. Sheer or net curtains would have made a big difference. Surprisingly, for a 4-star hotel, the room lacked basic amenities: no mini fridge, no bathrobes or slippers, no face towels or facial tissues, and the bathroom toiletries were extremely basic. Even the ironing board was old and difficult to use. Staff did attempt to fix the door/window and provided a fan and extension lead, but these were temporary solutions at best. After some back and forth, we were finally upgraded to a better room, which made a big difference. On a positive note, the grounds, spa, food, and overall service were lovely. Just a word of advice: avoid booking the deluxe garden room—it doesn’t live up to expectations.

Hotel was very clean and the staff are very helpful and attentive, however, their kitchen appears to be understaffed. The breakfast served by a waiter/waitress but on the first day,(Saturday), after ordering our breakfast we waited one hour before it came, on the second day we waited 45 mins before it arrived. By this time the toast and tea were cold.

Absolutely spotless and finished to a high standard. Decor is modern and appealing throughout. Staff are helpful. Lovely restaurant and fantastic coffee served there. The only slight issue I would say, is that you can hear guests in the next room very easily and this isn’t desirable for obvious reasons. We sadly ended up with very noisy guests in the room next to us the first night we stayed and this caused considerable disruption to our sleep pretty much all night. Saying this, we didn’t notify the staff though (so they may have been able to help) as there was no phone in the room. The next night was fine and completely silent so this would be dependent on who you have staying near you.

お金に非常に良い値。調理されたビュッフェ式朝食は、ラテコーヒーと一緒に出されて素晴らしかった。ホテルの部屋はとてもきれいで、スタッフはとてもフレンドリーでした。

ホテルはとても清潔でスタイリッシュで、レストランやバーもそうでした。ベッドはとても快適で、間違いなく戻ってきます😊

Superb stay from start to finish immaculate inside everything like brand new , amazing location cosy and warm :)

Excellent Staff,Mary was lovely. Room was very clean and cosy,Would for sure stay again

Gorgeous hotel in a good location for exploring the surrounding area. Delicious cooked to order breakfast and the restaurant for dinner was superb. Room was comfy and warm would happily stay again

Lovely old fashioned hotel in a suburb 10 mins from the centre of Durham. Spotlessly clean room, with comfortable bed, and delicious breakfast made to order.