イギリスダービーシャー州のペット可ホテル

The main building was pretty good. Compared to the main building, the rooms besides the courtyard where we lived in were rather basic. Everything was good enough apart from the heating system and toilet. The floor and toilet were pretty freezing. Fortunately, the lady in the reception brought us a small heater. It did help. Also, the flush of the toilet couldn't work properly.

Three of us booked one room together. Upon arrival, we were told that we could not stay unless we paid an additional £165 to upgrade the room. However, even after the upgrade, the room was still quite small, and in my opinion, the overall value did not justify the price. Regarding check-out, we left at 12:20 instead of 11:00. We were only informed of the £30 late check-out fee when we arrived at the front desk, not in advance. I accept the charge, as we did check out late. However, what confused me was that since the hotel decided to apply a late check-out fee, this implies that the late check-out was accepted. In that case, cancelling our room key authorisation before we actually checked out was inconsistent and resulted in the three of us being locked in the corridor. Many people recommend this hotel, and we may consider staying again in the future. Next time, however, I will make sure everything is handled strictly according to the rules. On a positive note, the hot spring and sauna facilities are very good.

The hotel is well located with Maccies next door and other shops. The room was tidy but the bed sheets didn't seem to be fresh. The bathroom had a faulty shower head and a cracked floor tile. Staff were present and friendly, quiet at night. Overall it's not to bad for the price you pay.

這是一個比較古老的酒店，但房間温馨，地理位置優越，處於小鎮中心，不遠處就有一個很不錯的意大利餐。酒店spa也很棒！

We recently stayed at this hotel and were very impressed by the staff — they were consistently friendly, courteous, and helpful throughout our stay. The bed was also exceptionally comfortable, which made a positive difference. However, the interior of the rooms did not quite match the photos provided online. Our group stayed in three different rooms, and unfortunately, none of the thermal meters were functioning properly. The rooms were uncomfortably hot, making it difficult to fall asleep. In my own room, the washbasin was also clogged, which caused further inconvenience.

I was a bit disappointed in the room, the table wasn’t near the mirror so I couldn’t sit to put my makeup on and the light was not very good, the only place that was lit well was the bathroom but I can’t stand for very long due to my stroke. The room was very small, we kept hitting our toes on the bottom of the bed which was very painful at one stage I thought I’d broken my little toe, felt like getting a hammer to the bottom of the bed 😡😖 I thought it was just me then my friend did it I know how she felt 😖

他們的酒吧和餐廳非常有氣氛。 環境也不錯

If you want a budget hotel this fits the bill.The room was clean bed very comfortable - extra pillows in the wardrobe and tea and coffee making facilities - Just of M1 - so if you are travelling very convenient. Breakfast was plentiful and well cooked - good value. Staff were very polite and welcoming and will definitely stay again

エリアは楽しいです。お金に良い値

We stayed for 1 night for a special occasion. On arrival we were told that the spa was closed for an event which was very disappointing as I booked this hotel because of the spa & had planned to use the pool & sauna. This should gave been communicated at the time of booking. The building and grounds were impressive but on arrival our featured superior room was freezing cold. The reception turned on the heating at our request but this should have been done hours before our arrival given that it was 8 degrees outside. We sat for an hour in the room with our coats on before asking for a portable heater due to the radiators being only lukewarm. The room never really got warm & when we came back from dinner at 9.15 the heating had been turned off again & we had to ask for it to be turned on again. The food in the restaurant was very good & the servers were lovely but unorganised. We planned to have a drink in the hotel bar but it was so cold that it was empty and not comfortable to stay. I heard kore than one staff member complain about the cold in the hotel. What could have been a very pleasant stay was spoiled by the cold. Unfortunately, we will not return.