The room was spotless, well-appointed, and offered a perfect mix of comfort and modern amenities. The bed was incredibly comfortable, and I appreciated the little touches like complimentary water, toiletries, and fast Wi-Fi.
This was a last minute booking as I was tired from driving. I didn't have high expectations as it was so cheap (£64 included bed, breakfast and parking) .
So I was very impressed at the receptionists cheerfuliness and helpfulness and the cleanliness of the very comfortable room. Just what I needed .
The breakfast choice was great and good quality.
There is even a gym !
A great stay if somewhat brief.
Friendly staff, decent breakfast, allows us to park front of hotel for loading and unloading.
Some of the pools are closed due to out of service though.
This was a trip for my birthday which was Sunday 26th January we had some requests before we arrived and they forfilled this for us.
We had an early check in on Friday which was plan sailing.
Breakfast on my birthday wasn't the best due to not really having anything left and having to ask for things like bread for toast and milk for cereal. We had to ask for juice plates and also knifes and forks.
Overall the pool was good ( cold) but wasn't overly busy which i like due to suffering with anxiety issues.
The hotel is well located with Maccies next door and other shops. The room was tidy but the bed sheets didn't seem to be fresh. The bathroom had a faulty shower head and a cracked floor tile. Staff were present and friendly, quiet at night. Overall it's not to bad for the price you pay.
We stayed for 1 night for a special occasion. On arrival we were told that the spa was closed for an event which was very disappointing as I booked this hotel because of the spa & had planned to use the pool & sauna. This should gave been communicated at the time of booking. The building and grounds were impressive but on arrival our featured superior room was freezing cold. The reception turned on the heating at our request but this should have been done hours before our arrival given that it was 8 degrees outside. We sat for an hour in the room with our coats on before asking for a portable heater due to the radiators being only lukewarm. The room never really got warm & when we came back from dinner at 9.15 the heating had been turned off again & we had to ask for it to be turned on again. The food in the restaurant was very good & the servers were lovely but unorganised. We planned to have a drink in the hotel bar but it was so cold that it was empty and not comfortable to stay. I heard kore than one staff member complain about the cold in the hotel. What could have been a very pleasant stay was spoiled by the cold. Unfortunately, we will not return.