I had a wonderful stay at this hotel. The staff were incredibly welcoming and attentive throughout my visit. My room was clean, comfortable, and well-equipped with everything I needed.
This hotel is in a great location for exploring Stirling by foot, can't beat it! It's a basic hotel but has all you really need, with no frills. Staff were fast and helpful, parking on site. Bathroom could have been cleaner, shower pressure isn't great. But rooms were quiet, bed comfortable.
Comfortable stay, hotel a bit dated but clean and functional, staff mainly friendly, issues at breakfast with staff working really hard but not able to keep up with food replenishment, told by manager to use a paper cup as no clean cups available, had to ask twice for coffee machine to be filled with milk.
Reasonable choice of breakfast items, unfortunately no pastries though.
Good amount of free parking available, staff clearing and cleaning tables friendly and hardworking.
Inside the Stirling university which is a nice and quiet environment, but it requires travelling to the city centre. There is no restaurant which opens for dinner except that in the hotel.
The original room on ground floor given to us has a strong odour smell, which did not disappear after cleaning by housekeeping team. The reception initially refused to change the room. Only after we insisted then we were given another room on the first floor, but it wasted us almost 1.5 hour in waiting.
Otherwise, everything is very good including the excellent breakfast.
Booked a king suit! Offered a room with two single-bed with a massive gap in the middle with no bath! Later they put us in the double room but, I payed for the king suit. Would defo need my refund.
Breaks-fast was decent, excellent location but, feel ripped off!