I remember watching the hotel being built and said I would never stay there! How wrong I was! It's so quiet and very convenient for everything. Good choice of food for breakfast, even gluten free!
The staff were always polite and helpful, replenishing food as it was used. Choice of coffee/tea.
Can fully recommend this hotel and would/will definitely stay there again! Thank you Holiday Inn express!
An old fashioned hotel in the town centre~ no lift which means you have to carry your luggage up a few flights of stairs and you need to pay for your park. Breakfast was just ok. I wouldn't recommend it.
This property is in the heart of downtown Swindon. A Salvation Army shares the building so there were always people hangin out in front. Never felt unsafe, just a bit seedy. Great location in the heart of downtown. Easy to walk to shopping and restaurants. Room was clean and did the job. Can't really complain for the price.
Hotel was perfectly located for where I wanted to be. Overall good experience, there is a Trainline behind the accommodation which was noisy and noticeable but not enough to disturb my sleep. Room was lovely and cosy and decor was excellent. Shower was fantastic, evening food was ok but nothing special, breakfast was excellent
The hotel was well located as we visited friends in nearby Wootton Basset - reception was courteous and efficient in our check in… we asked for a room way from the lifts and this request was delivered.
The room was spacious and the bed very comfortable. Air conditioning worked perfectly given it’s been a very hot few days!
Breakfast the following morning had plenty choices and tables were clean and cleared up quickly. Staff in restaurant were very efficient and courteous. Express check- in was good too. Overall a great stay and serves us well.
Room was comfortable and clean.
No breakfast due to no staff. House keeper bless him was apologetic, but said they were short staffed and manager would be a while.
Other customers left, after a long wait we finally managed to speak to manager, who was really not bothered about loosing customers, very disappointing customer service.
What an absolute amazing find. The setting was so beautiful and the room was outstanding and so much nicer than we could have ever imagined. The free standing bath was our favourite, the bed was very comfortable and the settee area was very nice. The staff were very understanding of my sons disability and were very patient and kind. The breakfast was freshly cooked and delicious. One of the nicest places we have ever stayed and cannot wait to return. Could have easily stayed there for days
LLisaLouWhat an absolute amazing find. The setting was so beautiful and the room was outstanding and so much nicer than we could have ever imagined. The free standing bath was our favourite, the bed was very comfortable and the settee area was very nice. The staff were very understanding of my sons disability and were very patient and kind. The breakfast was freshly cooked and delicious. One of the nicest places we have ever stayed and cannot wait to return. Could have easily stayed there for days
EEujene LiyuWe were there for one night. Service was okay, breakfast was good, although other guests were acting as if they were deprived of any food for days and the poor staffs were struggling to replenish the trays. Other than that, all good.