Excellent suite rooms. Neat clean new construction . Nice closed swimming pool , very enjoyable . Gym is good . Restaurant serves great food . Matured understanding professional staff . We enjoyed staying there . Recommended for friends and family
The warm welcome at reception set a positive first impression, with staff making us feel genuinely welcomed upon arrival. However, this initial experience was somewhat overshadowed by the hotel's apparent need for modernization across multiple areas.
The room, while functional, showed clear signs of aging. This was particularly noticeable in the bathroom, where the bathtub's worn condition affected both its appearance and cleanliness. While not unsanitary, the dated fixtures definitely impacted the overall comfort and luxury feel one expects from a hotel stay.
The facilities left much to be desired. The gym, though available, is undersized and features outdated equipment. As for dining options, the Latitude restaurant offers a buffet service, though at 4000 RNI for two people, it feels overpriced for the overall experience.
Our stay was significantly impacted by noise from a birthday celebration that continued until 10 PM. While understanding that hotels host events, better sound insulation or event management would have been appreciated to maintain guest comfort.
Pros:
- Excellent, welcoming staff
- Convenient restaurant on-site
Cons:
- Dated rooms and facilities
- Noise management issues
- Expensive dining options
- Small, outdated gym
While the hotel benefits from its friendly staff, it requires substantial updating to justify its pricing and meet modern hospitality standards. For travelers prioritizing updated amenities and a quiet environment, you might want to explore alternative options.
I stayed for a night and right from checkin to checkout the people were great. Welcoming and friendly. The staff took care to keep our luggage secure and guided locally to nearby places for food. Overall the hospitality was good. Rooms were neat and tidy and coffee tea was adequate. Bathroom was spotless.
ゲゲストHotel location is good, so quite place. Rooms are also good but management is not trained to handle the guest, they are never at their place if we require something. Behaviour also needs to be improved
ゲゲスト”i had a wonderful experience staying at coliwo. The staff is extremely supportive and attentive to every need, ensuring a comfortable stay. The premises are clean and well-maintained, with safety being a top priority, making it highly recommended for girls. The time flexibility provided adds great convenience, and the ambiance is warm and inviting. Overall, it's a fantastic place to stay, and i would highly recommend it”
ゲゲストProperty location was a lil bit inside. It was a very beautiful and well maintained property. View was really nice. Restaurant was a bit let down. Taste is not good and many of the food items were not available in the menu.
ゲゲストNice property...clean rooms..Food costs are exorbitant..For use of all recreation facilities, you need to buy the Adventure Day Pass..Not only do the restaurants charge service tax of 5%, the hotel charges another 5% on the room bill at the time of check out...