Horrible customer service, no reply for a day.
Asked only to change dates of my stay nothing else.
I've changed travel tickets twice list 30 dollars on it Because they weren't answering I've booked another place for 2 days, claimed free cancelation three times it was rejected by Trip.com and still no answer from Noli so I canceled another stay lost on cancelation 70 Dollars and came to see what the property and people are working there. They have a camera everywhere but noone came to help me to check in even after messaging to Trip.com customer service, was able to reach them only by call after almost one hour of trying to check in. And the code they asking while checking in is different from your booking so think twice before choosing this place. -10
Horrible customer service.
Bardzo przyzwoity hotel. Czysto, spokojnie, bardzo dobre śniadanie. Jedynym drobnym minusem były zasłonki, przez które rano prześwitywało słońce, ale nie było to jakoś krytycznie przeszkadzające. Ogólnie polecam.
Hotel położony jest w świetnym miejscu, blisko bulwaru, możemy spędzić miłe chwile spacerując w pięknym otoczeniu statków i fajnym, morskim klimacie. Dookoła są liczne kawiarnie. Hotel serwuje smaczne śniadania i oferuje nam pyszną kuchnię. Personel hotelowy jest bardzo uprzejmy, miły i pomocny. Od kilku lat to mój nr jeden na liście hoteli w centrum Gdyni.
Polecam szczerze.
Pobyt w Hotelu Zamek Gniew był dla mnie niezwykle udanym doświadczeniem. Sam obiekt zachwyca klimatem i wyjątkową atmosferą, ale to, co zrobiło na mnie największe wrażenie, to obsługa. Wszyscy pracownicy okazali się niezwykle pomocni, życzliwi i zawsze uśmiechnięci, dzięki czemu czułam się naprawdę mile widziana. Zarówno recepcja, jak i obsługa restauracji czy serwis sprzątający – każdy służył radą i wsparciem z ogromną uprzejmością.
Zdecydowanie polecam Hotel Zamek Gniew i z przyjemnością wrócę tam ponownie! 🌟
It’s a best hotel in Gdansk. Love the surrounding vibes. The hotel very spaces and comfortable. Just walking steps to be at the Gdansk Old City. Definitely worth it and will comeback again!
非常に良い
119件の口コミ
9.2/10
1泊あたり
VND 2,099,958
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9.3/10
非常に良い
MMartin Anthony MiszerakVery pleasant and comfortable hotel just off the Old Town of Gdansk. The rooms are spacious and very clean. An excellent breakfast is served, but the other meals are less overwhelming. For example, the Ceasar Salad I ordered had actually little in common with what a ceasar ought be. The most irritating experience occurred in the swimming pool. The hotel disposes of a beautiful swinning pool which I love to use. However, wwhen I arrived the first day, the pool was was occupied by some acqua gym group and in effect not available to hotel guests. This is totally inacceptable. The hotel guests must be given priority in the use of the pool!
ゲゲストI had a really nice stay at Hola. The staff was very welcoming , friendly and helpful.The rooms are very elegant , clean and fresh.I cant say enough about the beds , very comfortable and gave me a good night rest.They also provide some water, tea and coffee in the room.The hotel is located close to the centre so i was able to access different points of the city from that point, its at a really convenient location.Their breakfasts was really nutritious and delicious , so many options to choose from.Overall this is a cozy and and comfortable hotel and i would highly recommend to anyone visiting Gdynia!!
ゲゲストOttimo Hotel in Danzica, leggermente fuori dal centro ma in 5 minuti si è nella via centrale del paese. Colazione davvero eccellente, camere belle e pulite. La Spa un tocca in più a questa bella struttura! Complimenti