Good hotel but we got a room with no ac, morning call say ok they fix it right now, 7pm back to hotel still no ac, call again say they just told front desk will fix again, then takes 1 hour let us change room, I mean they attitude was good but not doing the right job, should provide best service and not waste our that much time, this is 5 star hotel with such delay for ac issue?
First off, it is very very hard to drag a luggage through the entire ancient district into this hotel. The streets are paved with ancient cobblestone and engraved stones. It is impossible to drag luggage across it, so I had to carry 12 kg by hand. I was sweating under the afternoon summer sun. Thankfully, the reception ladies were very kind and I got cold tea immediately upon arrival.
Upon walking through the door, the water feature garden was quite breathtaking. I honestly had not expected to see such a design in Fuzhou. There are seats readily available, so you can also relax with friends in the courtyard or reception hall. Despite the lack of noise proofing (due to ancient architecture preservation), the room was also amazing with some of the best amenities I’ve seen to far.
The hotel also provides laundry service for free, which is a huge benefit in the sweltering Fuzhou summer.
In the main reception hall, you get fresh tea served as well as small talk if you wish. The sunrise and morning streets outside were gorgeous, so I wish I had more time exploring the district. There is honestly a lot to do in Fuzhou, so long as you are willing to avoid tourist traps.
Overall, worth staying here, but hauling 20kg luggage back to the subway again under the afternoon sun was crazy.
Very impressed with the level of service in ME Hotel. Upon arrival we were greeted with the concierge who helped us with our luggage. Check in was a breeze. All check in staff were extremely polite. We inquired about purchasing the Body lotion and the assistance from Ms Xiaomi( 小米)was so warming and smooth. She explained very clearly and helped with couriering the lotion to our next destination in Shanghai. Many thanks to Ms Xiaomi. Such high level of service touched us very much. The hotel bed is very comfortable. Lobby feels grand. Oh yes, the breakfast is excellent. Overall good hotel and we will return to stay at our next visit.
JJasonEverlastVery enjoyable stay! Room was clean and big, very suitable for a family of 4. Will definitely choose this hotel again the next time I visit Xiamen. 😬
Free Teabreak and Supper provided everyday, frontline desk staff was also super helpful and nice.
ゲゲストGreat place to stay! Reception and service counter are extremely helpful and deserving of all the good recognition. Special mention to 小刘 and her crew for being so attentive to us.
Breakfast spread was amazing with good variety of tasty local dishes. Everyone was attentive and check in on us every now and then. Superb service we ever experienced in Wuyishan.
Love their in-house tea eggs and had an unique experience with their specialised tea bath.
Thank you for the memorable stay!
We will be back again for sure 🥳