Very bad experience as my mum's China IC and my money was missing inside the room.
My mum's China IC was placed together with about 500RMB cash inside my passport holder, which was left under my makeup bag on the desk as there is no safebox inside the room.
Luckily I had taken out my passport from the holder as I will need it to purchase tickets and all as I am not a China Citizen.
After realising that the IC and cash was missing, we immediately told the reception on it and we search the whole room and nothing was found. The reception promised us that she will check with the housekeeping staff if she had taken or seen it but she did not get back to us, she even told us that this type of issue happened many times before and many guests had complain before. After we had left the hotel to go to another city, I even contacted the hotel for updates and they just told me if they found they never found anything and they will update me. Really disappointed with this hotel. I work in the hotel industry myself in the front office and this type of attitude and skills from the front office team is totally unacceptable.
Thanks to see city team, for a great stay.
When we arrived, xiao lan greeted us with smile, soft and clear communication and even took her time off to ensure our check-in and room was up to expectations.
The room itself was great. We had a family room and kids enjoyed the room and didnt want to leave
What i liked abt it is that See city check in area on level 33 had free coffee (self serve), and water and soft drinks.
Our room also had breakfast which again Xiao Lan gave us recommendations on what to get. The breakfast was served in room, so some items were a bit cold but overall impressed.
Thanks again Xiao Lan and the see.city team for a wonderful stay. Hope to visit Guiyang again
The place was nice , and the location super good for going around the old city . The room and views were amazing, the breakfast fantastic , i think the most variety of food i have seen in all the hotel i have been. The room could be cleaner it have a smell of oldness inside since the ventilation system wasn’t so good . And some of cloth chairs sealing and floor have marks and stains of previous stay. The shower was super old style have to regulate your self the temperature between hot and cold and pressure of the water on shower not strong and also not adjustable in the high. The bathtub perfect to relax and the pressure there very good .
這家酒店有非常好的景觀而且服務態度非常棒。
我們抵達酒店之前店家也已經開始急着聯絡我們為我們提供朋友幫助的訊息。而且在我們抵達之後還幫我們搬行李到酒店。
當我發現我所訂的房間不適合我的家庭的時候店家馬上幫我換另一間更好的房間。
酒店所準備的早餐和下午茶都很好,而且還可以借用他的民族服裝來拍照。酒店也自備有觀景台,我們不需要再到其他觀景台去拍照。
我們本來訂了兩個晚上可是因為突發事件需要提前一天回到貴陽酒店方面也毫不猶豫了退回了半個晚上的租金給我這也是我意想不到的。非常感謝店家的諒解。
This hotel is strategically located on the hillside. All of their rooms are having fantastic scenery. The service is top of the class. They started to provide us with useful information before we arrived and help us to transport or luggage to the hotel when we reached the entrance of the village. The hotel provided good breakfast and afternoonv tea, this help us in reducing traveling time to other shops unnecessarily. The hotel is very considerate, it help me too change the room when the room found not suitable for us. I definitely hope to revisit the hotel if I travel to this location again.
ゲゲストThe place was nice , and the location super good for going around the old city . The room and views were amazing, the breakfast fantastic , i think the most variety of food i have seen in all the hotel i have been. The room could be cleaner it have a smell of oldness inside since the ventilation system wasn’t so good . And some of cloth chairs sealing and floor have marks and stains of previous stay. The shower was super old style have to regulate your self the temperature between hot and cold and pressure of the water on shower not strong and also not adjustable in the high. The bathtub perfect to relax and the pressure there very good .