ゲゲストThe room and women's lockers were clean, but there were many dirty towels left in the resting area next to the hot springs pools. Customer service at the front desk wasn't very good this time when we wanted to go to the hot springs. The man working the front desk took a long time finding someone to accompany us to the hot springs, and when a lady finally came to accompany us there, she took us back to our rooms, instead, even though we had clearly told the man at the front desk we wanted to go to the hot springs. The employees didn't communicate with each other clearly,nor did they use common sense. When I first asked the front desk employee to accompany us to the hot springs, he said no and waved us away, but I knew it was complicated to get there and he had to tell the hot springs we were hotel guests, like what happened when I had stayed there before. It's only possible to communicate using a translation app here, since no employee speaks a single word of English, even. The restaurant's electronic menu is only in Chinese, too, so we needed to use a translation app to read the menu, also. They didn't light up all the lights in the hot springs area tonight, so it was much darker than when I had come here before. Regarding our hotel room, the refrigerator didn't work, even though it was plugged in, and the mattresses were hard.
ゲゲストThe hotel was actually very nice, but it sure does need a renovation overhaul, rooms were used to put it in a nice way... Location is a bit far from Qinghuangdao, but the seaside is really nice and staff was helpful.. Oh, and the restaurant was surprisingly good, been living in China for many years and the chefs at this hotel definitely know what they are doing..
JJEWHOSmacked at town centre, great location. Staff 小王& 小张were helpful and friendly. Rooms are clean and there are complimentary washers n dryers which are essential for my family of 5. There is a heated swimming pool and few other hot pools in the spa which are really great for skiers like us to relax. However cleanliness in the pool and relaxation corner (where guests can get paid massage) can be further improved. Thanks for hosting us!
QQueenNatWooWe had a great time at the Holiday Inn Baoding. We arrived late in the evening. You know it’s a great trip when you have so much fun you forget to take photos. Checkin was a smooth process, there was a market store were you can get gifts, Lana is, drinks. Toiletries and etc. We received a free car wash that we used when we checked-out. It’s located on the property. The hot springs is located in another building that was a quick walk. This place is adult and kid friendly. Although you are in the middle of nowhere the city is just a quick drive. We did a little shopping at the shoe store. The room was comfortable and spacious. It’s great for families, our 13yr old son loved it.