Very convenient location next to the Huangpu Road metro station. Good amenities, clean and spacious rooms and a wide variety of food for breakfast.
I'm impressed by the excellent service provided by the front desk, especially Jinelle. She helped us to weigh our luggage when we were unsure whether there was an overweight issue and even provided a fresh set of toothbrush when we wanted to freshen up before we left for the airport. Very sincere and helpful service with a genuine smile. Will choose this hotel again for my next trip to *****.
FFoo EvelynI enjoyed my stay at this hotel very much fir a 1-night stop over. A straight forward hotel that is mainly catered for business travelers and only 4km away from the train station, this hotel provided me with utmost comfort, amazing hospitality service and is strategically located within shops and eateries out of the noisy CBD area. It was also just a road away from a beautiful park facing Yangtze River.
The breakfast was amazingly wonderful.
Thank you Holiday Inn Express for making my stay at Yichang so comfortable.
SSelf RelianceThe hotel eventually resolve the issue by relocating me to another, better room. But the room they initially gave me had heating problems, such that it would heat the room up to 80° without a way to stop the heat from coming in. At the same time, there was some mold growing in the grout in the shower area. The room they relocated to is a more expensive room and much better. The part that was infuriating was that they were trying initially to explain to me that that’s the way the heating system would work. Eventually, I had to call Trip.com to complain, and that was when Trip.com called the hotel, and then they relocated me to another room.