ゲゲストThe hotel was immaculate and the staff were so friendly. The pool was a great way to keep the children entertained, and they even had some pool toys available over the weekend. The Christmas decorations were absolutely beautiful. Breakfast was cooked to perfection—I’m sure there’s a fantastic cook on staff. Coffee and tea are complimentary in reception and always in a clean area.
The one-bedroom king suite had a lovely kitchenette, which was perfect for cooking up a storm. The location was great, just a short walk to a shopping centre, Target, Dave’s Hot Chicken, Chipotle and a few other shops. It’s also a short drive to town, and there’s plenty of parking available.
The room is usually cleaned upon request, but once you ask, it’s done.
One thing that could have been improved was the sofa bed. It was quite uncomfortable, and since we booked the room for a family of four, it would have been lovely if the bed had been made for us on the first night. Unfortunately, we noticed some reddish-brown stains on the mattress, which were quite unsightly and could have been blood or some kind of spillage.
ゲゲストThe fire pjt was excellent at night for a quiet wind down. The room could probably be cleaner or maintained better as the pipe in the room are quite obvious and can see the holes near the edge of all walls inside the guest room. but appreciate it as the hotel is located at a country side.
My personal white bath towel was taken away by the housekeeping team because it looked similar to the hotel's towel. luckily it was found right before we check out. Thanks to the concierge and housekeeping team.
ゲゲストLocation was great. Pool are outdoor area were exceptional. The guest rooms are in need of being updated. The staff could have been friendlier. We were charged $25 for checking in an hour before check-in time. Our room was ready so there was zero time/effort for us to check in a little early. Definitely a bad policy.