ファティマのコテージホテル

In all my years of traveling, I have never been treated as poorly than by a waiter employed by this hotel. My friends and I were part of a religious pilgrimage and the trip included dinner at this hotel. During dinner on Nov. 7, 2023, there were no seats left in the innermost section of the restaurant where for whatever reason, this particular waiter wanted all patrons to sit. However, there were numerous tables and seats less than 10 feet away from this particular section. Since we cannot eat standing up, we asked to be seated in the available tables 10. This waiter was unbelievably rude and yelled “No, go with your tour group!” We explained to him there were no seats left. He glared at us and could not be reasoned with. Make a long story short, we had to WAIT until people were done eating or were asked to eat fast and get up, so we can sit down. We were also told in a very loud disrespectul voice, to just “separate and find a seat with other people”, meaning people we were not traveling with. At the end of the dinner, we quietly approached him and said to him we deserved better treatment than that. We spoke in a very low key voice. I guess, we were hoping he would apologize. We thought maybe he was just having a bad day and that ad the crowd thinned out, he would realize he was out of line and apologize. To our horror, he was as rude as ever and instead of apologizing, he raised his voice again and said “I am superman! You Americans are rude!!!!!” He then rolled his eyes, waived his arms even more, and yelled (literally yelled) more. This is the most shocking encounter we have had in all our years of travelling around the world with a waiter. And of all places, in Fatima. We want to believe this man has problems at home which made him behave so horribly, but management should then sit him down and educate him on the proper way to conduct himself in a place as precious and sacred as Fatima.

このホテルに滞在するのが絶対に好きでした!効率的で丁寧で親切なスタッフ。素敵なロビーエリア。シンプルな家具が備わっていますが、この町の巡礼のテーマを反映した清潔で快適な客室。私は彼らがすべての部屋に十字架を持っているという事実が大好きです!すべてが部屋でうまく機能し、ベッドはとても快適でした!敷地と聖域の素晴らしい景色を望む部屋がありました。ホテルは静かなエリアに位置し、騒々しい巡礼者から遠く離れています。残念ながら、これは巡礼の町であることを忘れることがよくあります!ホテルの外の道路には無料の公共駐車場が十分あり、道路の向かいにはホテル所有の専用駐車場がありました。ホテルを歩いて、聖地のピクニックエリアはロザリー大聖堂の後ろの部分に行きます。ホテルから徒歩圏内にコーヒーショップやレストランがあります。ビュッフェ式朝食は標準的なコンチネンタル料金でした。空想的なものはありませんが、豊富です。ホットディッシュはありません。リンゴ、オレンジ、バナナなどの新鮮な果物が利用できました。このパンデミックの間に理想的ではなかったのはセルフサービスでした。スタッフは、多くの異なる手がサービストング/ラドルを扱うことを避けるために、食べ物を提供する人であるべきです。また、顧客がより多くの食べ物を欲しがるたびに、食べ物はきれいな新しい皿に提供されるべきです。これは、皿が汚れた皿に接触し、きれいな皿に戻されるのを避けるためだけです。それは食品汚染を防ぐ。ファティマの他のいくつかのホテルは実際に彼らのビュッフェでこれを実践しています。これは本当に非常に衛生的な練習です!レストランエリアは広く、テーブルは十分にスペースが空いています。ホテルはまた、半板とフルボードを提供しています。朝食に加えて、私たちはそこに他の食事を持っていなかったので、食べ物の質についてコメントすることはできません。しかし、私たちはレストランで食事をするために多くのポルトガル人がやってくることに気づきました。昼食または夕食は€11/personかかります。このホテルの最高の部分は、祝福された聖餐に主の存在がある敷地内の美しい礼拝堂でした!ミサは毎朝(平日は午前7.45)ここに言われます。ミサで一日を始めることができるのは私たちにとってそのようなボーナスでした!美しい!ミサはポルトガル語で言われ、その雰囲気は、そこに存在するコミュニティ(司祭、修道女、宗教的な)と非常に穏やかで霊的で、平和を感じ、神と一体感を感じます。要するに、このホテルは、独自のプライベートリトリートをしたい人にとっては良い候補です。静かで精神的な雰囲気があり、朝食が宿泊料金に含まれているため、お金に非常に良い値です。特に平和な滞在をお探しの場合は、このホテルを強くお勧めします。優れた品質/価格比!

滞在するのに素敵なホテルです。親切でフレンドリーなスタッフ。食事はとてもおいしかったです。部屋は清潔で広々としています。神社に理想的なロケーションです。7 泊しましたが、必ずまた来ます。とても満足した顧客です。私はグループの一員だったので、このホテルはあらゆる年齢層に素晴らしいサービスを提供していると全員が同意しました。

私たちは週末に友人のグループと一緒に行きました、私たちは皆このホテルに住んでいました、そして、予約(電話)私たちは6ヶ月の赤ちゃんがいたので、私たちは部屋に着いていませんでした。私はレセプションに行き、何が起こったのかを知りました。彼らは私たちが望まないと言ったと言いました。彼らは他の友達の相手と混ざりました。彼らは最初は考えましたが、その後は望まなかったです。彼らは後にそれを取り、7.5ユーロを受け取りました。部屋は小さいことを強調する価値があります。私たちは物を置くスペースがなく、ベッドを通り抜けることはほとんどありません。私が最も興味を持っているのは、ベッドがないことです。基本的にテーブルがあります。赤ちゃんにどのように寝るかわかりません! !それは眠っているか地面でまったく同じです。今日、経済とベッドの選択肢がたくさんあると思います。そのようなホテルは去るでしょう、部屋は小さいですが、悪くはありません。しかし、利用可能なカメラは機能していません。電力銀行の警告がなければ、電子機器を搭載することはできません。朝食はとても良いです。

**I am giving this hotel a 3 stars for the room alone. Every thing else was above average.** We stayed at this property from 03/20 – 03/23. I had reserved a suite. When I see a suite, I think of a very nice room with a good view. Not in this hotel. We were assigned room #101. This was a suite with a separate sitting room, but the view was of a wall. Not overlooking the sanctuary but a wall of the building next door. Not like the photos on the website. So, if you are looking for a room with a view, do not get room 101. Other than that, the stay was good. The room was clean, and the heating worked well. The price of the room was €93/night. All staff encountered were very friendly and helpful. The restaurant had an excellent staff (especially Ines) and the provided breakfast was very good. Breakfast was €15/person with a very large selection of items. It is one of the hotels located along this street that is directly across the street from the Sanctuary. There is a small onsite parking area with about room for 6 cars. Overall, if I had to do it again, I would not get a room but a city view room. I am giving this hotel a 3 stars for the room alone. Every thing else was above average.

We enjoyed our stay at Hotel Estrela de Fatima. The location of the hotel is PERFECT, just across from the sanctuary of Our Lady of Fatima. The rooms were clean, very nice and the breakfast was lovely. The staff of the hotel were fabulous. Patricia was extremely helpful and caring. She was very understanding and accommodating in offering us a stay for the next day when we missed our flight. George was very cordial and gave insightful information about the Sanctuary. Vera and Rita were very helpful. THANKS Patricia, George, Vera and Rita for making our stay pleasant, for our family.

驚きに満ちたホテルで、メイン教会から徒歩約5分、部屋はとても新しく、ウェルカムスナックも一晩送られました。近くにまともなレストランはあまりないので、ホテルで夕食をとることにしました。意外と美味しく、飲み物もたくさんあります。朝食はさらに親密で、食事はテーブルに届けられ、サービスは言うまでもありません。

I stayed here in 2016 for five nights, and gave the hotel a very positive review. This year, I stayed for 6 nights, and am delighted that it remains as well run, friendly, clean and pleasant as it was 6 years ago. I think the best description of Hotel Anjo de Portugal is ”comme il faut” -- everything is just as it should be. The rooms are well appointed, the linens high quality, the beds supremely comfortable, the staff solicitous and helpful but not intrusive. The breakfasts are magnificent. We ate in the restaurant twice during our stay. The food was very good and the cost / value ration exceptional. My memory might be failing me, but I seem to remember that previous, at night, the dining room was dimly lit with candles, whereas on this trip it was brightly lit as for breakfast, and to some extent that spoiled the effect for me -- but that's a small complaint. In 2016 I commented that the hotel looked brand new, despite having been built some years previously. Good quality fittings, careful cleaning and regular maintenance are important. Again, I'm pleased to report that our room was immaculately clean, as were the communal areas. Rooms facing the Sanctuary have fantastic views of the Basilica of Our Lady of the Rosary, and we particularly enjoyed being able to hear the Ave bells being run on hour and quarters. This hotel is a good choice for pilgrims wanting to visit Fatima. The hotel is on what I would call the 'quiet' side of town: the side of the Sanctuary with fewer hotels and restaurants -- the 'town' rather than 'tourist' side. However it's a 4 minute walk to the Sanctuary, down 1 safe, clean street and yet close to all amenities. A perfect haven of peace! Like everywhere, Fatima has been badly hit by Covid restrictions, and many hotels, restaurants and tourist businesses have closed since my last visit. I was delighted to see that Hotel Anjo de Portugal has weathered the storm, and I look forward to future visits.

A simpatia demonstrada pelos anfitriões é de salientar. Refeições em estilo buffet com bastante qualidade e variedade. Quartos confortáveis.