Villa Tortorelli is a charming mix between a bed-and-breakfast and a hotel. My experience here was mostly positive, and while there were a few minor issues, I could tell that the staff genuinely does their best to run the villa as smoothly as possible.
Check-in & First Impressions
The first thing to note is that the villa is designed to work with automated check-in processes, which is great for most travelers. However, it could be better explained to future guests to avoid any confusion. Not everyone will have a working phone or data plan when they arrive in Italy, and it’s important for the villa to have a backup plan in case guests are unable to connect.
One simple suggestion would be to provide Wi-Fi access at the entrance of the villa and share the network name and password with guests before their arrival. This would make it easier for everyone to access the automated system without any issues.
Room & Comfort
I stayed in the Deluxe Suite, located on the first floor of a three-story villa, right next to the breakfast room. At first, I was concerned about noise, but the thick, heavy door completely blocked any sounds from the breakfast area. I never heard a thing in the morning.
The room has blackout curtains that provide great privacy and darkness, which I really appreciated. The bathroom was newly renovated with luxury finishes, including stone walls that give it a high-end feel. The room was clean, and the daily housekeeping service kept everything spotless, with fresh towels replaced daily.
One of the standout features of Villa Tortorelli is Karen, the person in charge of breakfast service and housekeeping. She is incredibly attentive and hardworking. She ensures that guests are well taken care of, and the breakfast is always well-prepared and served hot. Honestly, if they lose Karen, the villa would lose two stars in reviews. She is one of their greatest assets.
Breakfast Experience
The breakfast service was excellent. The food is prepared fresh every morning, and Karen makes sure there is always a variety of hot and cold options available. The breakfast room is cozy and inviting, with plenty of choices to start your day off right.
The Villa’s Atmosphere & Location
The villa is peaceful and surrounded by greenery, making it a relaxing place to stay. It’s also within walking distance of all the major tourist attractions in Florence, which makes it very convenient for exploring the city.
One Minor Issue
The only negative point during my stay was that the room felt quite cold when I first arrived. However, I reached out to the WhatsApp help service, and the heating system was adjusted quickly. Within a short time, the room felt much warmer and more comfortable.
Final Thoughts
Overall, Villa Tortorelli is a great option for those looking for a peaceful, well-located stay in Florence. The automated check-in system could use some improvement to avoid any potential issues for guests without a data plan, but aside from that, the rooms are clean and comfortable, the breakfast is excellent, and the staff is very attentive.
Would I stay here again? Yes, especially for Karen’s service and the peaceful villa atmosphere!
Этот отель по соотношению цена качество был самый лучший в нашей поездке, до сих пор вспоминаю его с теплотой. Завтрак, это что-то, столько всего, что мы даже не знали, что выбрать, свежевыжатый сок из фруктов, несколько видов мясных деликатесов региона, очень много фруктов, свежая выпечка. Номер в винтажном стиле, я такие люблю, для меня это очень красиво, есть общая кухня. Бассейн, котики, лошади, это был очень приятный опыт.
Super nettes kleines Hotel mit dem grünen, sehr nettes Personal, Zimmer sehr schön eingerichtet. Frühstück war auch sehr sensationell, im Sommer gibt es auch ein Schwimmbad, das war für mich jetzt noch nicht relevant da ich im März da war.
La Cascina è molto carina anche se in una posizione un po’ penalizzante per via della strada molto stretta. Le camere ampie, ben arredate in stile antico, un bel giardino, ottimo parcheggio, bagno ampio e ben dotato, tv un po’ piccola x la distanza dal letto. La colazione potrebbe essere un po’ più varia e curata per ottenere il massimo del punteggio. Personale gentile
Lo recomiendo quedé encantada volvería ir de nuevo , todo muy bonito el desayuno perfecto la picina muy limpia la naturaleza bella un restaurante agradable
MMarcos 305Villa Tortorelli is a charming mix between a bed-and-breakfast and a hotel. My experience here was mostly positive, and while there were a few minor issues, I could tell that the staff genuinely does their best to run the villa as smoothly as possible.
Check-in & First Impressions
The first thing to note is that the villa is designed to work with automated check-in processes, which is great for most travelers. However, it could be better explained to future guests to avoid any confusion. Not everyone will have a working phone or data plan when they arrive in Italy, and it’s important for the villa to have a backup plan in case guests are unable to connect.
One simple suggestion would be to provide Wi-Fi access at the entrance of the villa and share the network name and password with guests before their arrival. This would make it easier for everyone to access the automated system without any issues.
Room & Comfort
I stayed in the Deluxe Suite, located on the first floor of a three-story villa, right next to the breakfast room. At first, I was concerned about noise, but the thick, heavy door completely blocked any sounds from the breakfast area. I never heard a thing in the morning.
The room has blackout curtains that provide great privacy and darkness, which I really appreciated. The bathroom was newly renovated with luxury finishes, including stone walls that give it a high-end feel. The room was clean, and the daily housekeeping service kept everything spotless, with fresh towels replaced daily.
One of the standout features of Villa Tortorelli is Karen, the person in charge of breakfast service and housekeeping. She is incredibly attentive and hardworking. She ensures that guests are well taken care of, and the breakfast is always well-prepared and served hot. Honestly, if they lose Karen, the villa would lose two stars in reviews. She is one of their greatest assets.
Breakfast Experience
The breakfast service was excellent. The food is prepared fresh every morning, and Karen makes sure there is always a variety of hot and cold options available. The breakfast room is cozy and inviting, with plenty of choices to start your day off right.
The Villa’s Atmosphere & Location
The villa is peaceful and surrounded by greenery, making it a relaxing place to stay. It’s also within walking distance of all the major tourist attractions in Florence, which makes it very convenient for exploring the city.
One Minor Issue
The only negative point during my stay was that the room felt quite cold when I first arrived. However, I reached out to the WhatsApp help service, and the heating system was adjusted quickly. Within a short time, the room felt much warmer and more comfortable.
Final Thoughts
Overall, Villa Tortorelli is a great option for those looking for a peaceful, well-located stay in Florence. The automated check-in system could use some improvement to avoid any potential issues for guests without a data plan, but aside from that, the rooms are clean and comfortable, the breakfast is excellent, and the staff is very attentive.
Would I stay here again? Yes, especially for Karen’s service and the peaceful villa atmosphere!
GGryphonHotel is a little hidden beyond the main road, however it is near a premium outlet for great shopping and the cafe serves awesome steak. It is also about 45 min drive away from Florence, and near to Chianti vineyard amongst other attractions. The hotel itself is beautiful with spacious and clean rooms. The garden is also well manicured.
PPenelope HighetWe missed a flight and needed a day room to rest until we could fly back later to UK. This is so close to the airport and was quaint and comfortable. No frills but a clean bed to rest, just what we needed, thank you for the last minute availability.
KKaisa Johanna’Old style’ hotel with clean and ok room. Just perfect for stop if you are e.g. having early flight. Nice breakfast. Met only one person who spoke english. Maybe different siruautomaatit as the season starts.
MMichelaB76La Cascina è molto carina anche se in una posizione un po’ penalizzante per via della strada molto stretta. Le camere ampie, ben arredate in stile antico, un bel giardino, ottimo parcheggio, bagno ampio e ben dotato, tv un po’ piccola x la distanza dal letto. La colazione potrebbe essere un po’ più varia e curata per ottenere il massimo del punteggio. Personale gentile
ゲゲスト주차장에서 체크인데스크까지 자갈길로 이루어져있어 짐을 나르는데 약간의 어려움이 있었습니다.
그러나 체크인시 직원이 직접 방까지 안내하여 소개해주고 다른 직원이 방까지 짐을 옮겨준 부분은 매우 좋았습니다.
저녁식사, 아침식사 모두 이용하는 하프보드였는데 음식 퀄리티도 좋았을 뿐 아니라 와인을 소개하고 설명해주는 등 직원들의 응대가 전반적으로 전문적이고 친절했습니다.
방문했던 날에 공교롭게도 비가 와서 리조트를 100% 즐기지 못한 점이 아쉬웠지만, 그 나름대로 아름답고 운치가 있었고, 다음에 기회가 된다면 또 방문하고 싶습니다.