Ein recht neues Haus, sehr gut in Offenbach an der Berliner Straße gelegen. Die Innenstadt und der Wochenmarkt am Wilhelmsplatz sin fussläufig innerhalb von 15 Minuten zu erreichen. Hervorzuheben am Haus sind die sehr netten und hilfsbereiten Concierges. Einziges Manko an den Zimmern ist das Bad mit der doch recht eigenwilligen Anordnung der Wasserhähne am Waschbecken. Da stimmen die Proportionen der Armatur nicht mit dem Waschbecken überein. Das führt unweigerlich zur Überschwemmung des Waschtisches. Ein bisschen befremdlich ist auch das der Parkplatz mit € 15.— pro Tag sehr teuer ist.
This was my third time at the Delta hotel and first time after 3 years. The stay was good but there were signs that the service level has somewhat decreased from before. The Delta hotel still has great value for location, nice and clean rooms, delicious breakfast and efficient service. However, there were many details missing and rooms have shown signs of wear and tear like stained carpet, worn sofa surfaces. For starters, got the keys of the Moxy hotel. Housekeeping missed to clean our room one day. Noone responded to my texts and requests on the app and I tried to call the hotel to notify about our delayed arrivals and noone picked up. After checkout, I’m still waiting for my folio and they only credited 1 out of 2 nights to my Bonvoy account. To their credit, the on-site requests were handled promptly. Fortunately the small misses did not affect our stay overall. In the end we did have a good stay and got a good value compared to other Marriott options in town.
Not anymore the hotel it used to be. The restaurant only offered one dish per course, very primitive. As I left my room just before noon , when I got back at 23h I found out that my room was never made, so they just sent new towels basically. In the morning I complained at the reception and all I had in response was “oh, I am sorry”, I even got charged for the garage because I was told that the “person in charge” was not there to help. It is more like an airport hotel now, with buses of oriental people coming and going . Very poor performance by Sheraton