「Wir hatten Verwandte im Gasthof untergebracht. Sie waren sehr angetan, ob des Hotels, des Gasthofs und des Hofladens. Frühstück im Restaurant war vorzüglich- alles Bioqualität -
was will man mehr, selbst hergestellte Marmeladen, frisches Obst und Biowurst.Alles TOP.
die Zimmer überraschend groß- trotz Standardzimmer - Badezimmer sehr hell mit Fenster- Parkettböden Vollholz !!- das Bett war bequem und es war herrlich still.
Alles in Allem - sehr empfehlenswert!!! Und man unterstützt noch ganz nebenher die Lebenshilfe- was ja nicht zu unterschätzen ist.」
Welcome to our charming vacation rental in Braunshausen, Saarland! Our accommodation offers you comfort and coziness in the heart of the Saarland’s picturesque countryside. The apartment is ideal for families or couples who want to enjoy nature. With five rooms, two double beds, and a sleeper sofa, it offers everything you need for a relaxing stay. Discover the beauty of the Saarland and make yourself at home in our vacation rental.About pets:No pets allowed.About checkOut:Check out before 11:00 AM.About children:Children allowed: ages 0-17.About checkIn:Check in after 5:00 PM.About smoking:Smoking allowed: in designated areas.In der Wohnung drin ist Rauchen untersagt.About events:No events allowed.
Good Facilities, But Service Was Incredibly Disappointing
The living conditions and amenities are good, but the service I received was a major disappointment and completely disrupted my plans. This is why I feel my spending of time and money was a waste, which is reflected in my low rating.
My problems started with the check-in. I completed the online check-in successfully, but I could not get my access code. I was forced to wait for over an hour at the train station while trying to resolve this. I was stuck in a frustrating loop with a chatbot that kept insisting the code was in my booking details (it was not). Only after I finally managed to reach a real person was the access code sent to me.
To make matters worse, I was then informed that a serviceman would need to enter my room for repairs the next day between 10 AM and 2 PM. I was shocked by this, especially since I had an important work video call scheduled for that exact time. This forced me to find a quiet café to work from, leading to additional expenses.
My rating for service and confidentiality is very low. The lack of communication and respect for a guest's privacy and schedule is unacceptable.
Wir hatten Verwandte im Gasthof untergebracht. Sie waren sehr angetan, ob des Hotels, des Gasthofs und des Hofladens. Frühstück im Restaurant war vorzüglich- alles Bioqualität -
was will man mehr, selbst hergestellte Marmeladen, frisches Obst und Biowurst.Alles TOP.
die Zimmer überraschend groß- trotz Standardzimmer - Badezimmer sehr hell mit Fenster- Parkettböden Vollholz !!- das Bett war bequem und es war herrlich still.
Alles in Allem - sehr empfehlenswert!!! Und man unterstützt noch ganz nebenher die Lebenshilfe- was ja nicht zu unterschätzen ist.