マレーシアセランゴール州のアパートメント

場所は新しいのでとても快適で清潔です。チェックインとチェックアウトのときのエレベーターだけが人が多いので少し遅く、合計39階あるため待ち時間は少し長めです。ワンタイムパッケージの場合、このエリアはモール以外にレストランを見つけるのが難しいため、朝食は大丈夫です。プールはまあまあ、最高の景色はまあまあです。全体的に満足

The unit itself is clean and fully furnished, which I appreciate. However, there are several serious issues that the owner should address before accepting future guests. 1. Air-conditioning issue (major concern) Please ensure the air-conditioner is properly fixed before hosting guests. During our stay, the unit became extremely hot, especially at night and even worse after sunrise. I was travelling with my elderly parents, and it was honestly uncomfortable and distressing to see them sweating while trying to sleep. This is not a minor inconvenience, it significantly affected our stay. 2. Inadequate cooling for unit size The unit is spacious, even IF the air-conditioner had been working, one small AC unit is clearly insufficient to cool the entire space. With the AC not functioning properly, the situation became unbearable. 3. Serious bathroom privacy and safety issues Both bathrooms have critical privacy concerns. One bathroom has a floor-to-ceiling frosted glass window, but one panel has lost its frosting, creating a large clear section where anyone could see someone showering. The second bathroom has a large unfrosted window near the top, facing the hallway. I personally checked from outside, and it is possible to see clearly into the bathroom. This is a serious safety and privacy issue, not a cosmetic flaw. These problems should be fixed immediately before allowing any other guests to stay. 4. Deposit amount and payment method The security deposit is very high, almost equivalent to the rental cost, which already feels unreasonable. What made it worse is that the deposit was required to be transferred outside the booking platform via WhatsApp. The full check-in guide was only release after transfer is made. One of the main reasons people use trusted platforms like Trip, Agoda, Booking or similar services is for safety and protection on both sides. I had already paid in full through the platform, and all my personal details were available there. Being pressured to transfer a large deposit outside the platform puts guests at unnecessary risk and defeats the purpose of using a secure booking system. I hope the owner takes this feedback seriously as an opportunity to improve, rather than dismissing it. With proper fixes and more transparent practices, this unit has potential but in its current condition, the experience was disappointing.

大人3名で朝食付きのプレミアルームを予約しました。キングサイズベッド1台とソファがあり、広々としたお部屋です。そのため、枕、毛布、タオルの追加をリクエストする必要があります。スタッフはフレンドリーで、質問にも親切に対応してくれました。TnGのL3には無料駐車場があるので、駐車場の場所と駐車方法をスタッフに尋ねてください。ラファイエットでの朝食は、種類が限られているため、問題ありませんでした。

部屋の清掃サービスはなく、新しいタオルやミネラルウォーターもドアに置かれていませんでした。必要なら頼まなければなりません。スリッパもありませんでした。電子レンジはあり、部屋は広めですが、少し古いです。タクシーの運転手はいつも地下駐車場B3に停めていて、正面玄関が見つけにくいのだと思います。本当に見つけにくく、テイクアウトもB3まで取りに行かなければなりませんでした。チェックインは15時からでした。ジムは広く、常連客や留学生も利用していました。

I had a great stay at this homestay in KL. The location was very convenient, the environment was clean and comfortable, and the customer service was excellent. The staff were friendly and responsive throughout my stay. Highly recommended!

このホテルでの滞在は本当に最高でした！部屋は清潔で設備も充実しており、寝具も快適でぐっすり眠れました。スタッフの皆さんはとても親切で、私たちのリクエストにすぐ対応してくれ、役立つ観光情報もたくさん教えてくれました。立地も抜群で、周りには美味しい飲食店がたくさんあり、交通の便も非常に良いです。心から皆さんにおすすめします！

素敵な価格で清潔で良い場所。次回はまたここに滞在します。

部屋は広々として清潔で、とても快適でした。エアコンはちょうど良い冷房で、料金もとてもお手頃でした。まるで自分の家にいるような気分になれるので、ここに泊まるのが大好きです。キッチンもあるので、とても便利です！階下にお店があるので、必要なものはいつでも簡単に手に入ります。 ただ、管理会社にはOKUの駐車場をもっとしっかり管理してもらいたいです。障害のある息子と一緒に旅行したのですが、OKU以外の車が駐車されていることもありました。それ以外は、滞在にとても満足しており、また必ず利用したいと思います！

The host is not responsive at first. I started contacting him 3 days before arrival. i didnot receive even an email for check-in instructions. I booked the property more than a month before our travel… only when we arrived in the place that I found out that the number posted on the site is not theirs and the reply email from the email booking confirmation that i received from trip.com does not go to the correct host… During this time, I travelled with my 2 kids for the ice skating competition and we brought lots of big luggages for their costume snd props… Our flight is so early so we were unable to get enough sleep and we’re so tired… This is very stressful to all of us… then i just decided to bring the kids to sunway lagoon theme park while waiting for the reply from the host and the trip.com. i finally got an update from trip.com and the host at around 1pm. but since we were already in the theme park, we were able to check in at around 7pm. Anyway, trip.com gave me 3000 points for compensation for the hassle… The amenities are complete and the room was huge with 2 sofa beds, 1 queen size bed, a study table and chair, dining table and kitchen, which are basically my preference so i can cook for the kids. The toilet has bath tub but it doesn’t have cover so the kids were not able to use it. also, there is some smell going out from the drainage of the toilet, so i bought an air freshener. When i got the correct contact number of the host, i realized that he is actually responsive. I requested a clean up room on the third day, and he answered right away… although the cleaner came later in the afternoon, around 5 to 6pm (not on the scheduled time of 11am to 3pm). The property is connected to the mall, where the rink is located. So it is very convenient to us. Overall, i can rate this property as very good based on our needs during this time… and i will certainly come back and recommend this to friends. posted pictures were taken before we checked-out. thats why it’s so messy

- 滞在は全体的に非常に快適で、すべてがかなり良かったです。 しかし、改善が必要なのは2つあります。 1. リストに記載されている6人収容可能です。 実際には、クイーンサイズのベッドは 2 つだけです。 他の 2 つの「シングル ベッド」は、床に配置された薄いマットレスで、非常に不快です。 2. ほこりダニがたくさんあるように見えるので、ソファとベッドは適切に掃除する必要があります。 私の子供たちはベッドで寝、私の妻は床マットレスで寝、私はソファに座って寝ました。 私たちはかなり遅くチェックインし、シャワーを浴び、そしてまっすぐ寝ました。 翌日、サルがノンストップでかゆみをかゆみました。 ソファに座っている人は太もも背中にかゆみがあり、ベッドで寝ている人は手がかゆみがあります。 これら2つの問題は改善が必要です。それ以外はすべてとても良かったです。 ありがとう