フィリピンマニラ首都圏のアパートメント

フロントラインのスタッフは社交性が欠けていました。彼らは顧客との会話やアプローチの仕方を知りませんでした。彼らは書類の確認や携帯電話を見るのに忙しすぎて、私たちが1時間待っている間、私たちと話すのを忘れていました。偶発的な保証金に関して私たちに説明すべき男性は、私たちと話し合うのに苦労していました。彼は私たちに適切に話したり物事を説明したりする方法を知らなかったため、私が書類の詳細を彼に確認して明確にする必要がありました。部屋には虫がいて、彼らはそれを掃除したと言いました。壊れた照明がありました。キャビネットは床から高いところに設置されていたので、背の高い人向けでした。インターネットは最初の夜には機能しませんでしたが、技術的な問題があるとだけ言われました。

Overall stay was good. It was relaxing. Tho the light inside the bathroom flickers when using the shower. No idea why. But everything’s great, would book again 👌

The Studio 18 Residences, Pasig: Review Overall Rating: ★★★★★★★☆☆☆ (7/10) Title: Great Location & Friendly Staff, But Needs a Little Polish When booking a long-term or quick business stay in the Ortigas area, finding a place that balances price, location, and comfort can be a real challenge. The Studio 18 Residences in Pasig is a solid contender that mostly succeeds, offering excellent value for money, but falls just shy of a perfect 10 due to some small, yet noticeable, inconsistencies in the facility and experience. This is a dependable choice—a true 7 out of 10. The Good: Location and Service Are Top-Tier The biggest strength of Studio 18 is its location. It's tucked away inside San Antonio Village, which is a quiet and secure gated community, giving you peace of mind in a busy city. Yet, you're only a short, manageable walk away from major hubs like SM Megamall, Capitol Commons, and Shangri-La Plaza. If you rely on public transport, the proximity to the Shaw Boulevard MRT station is a huge plus. It’s an ideal base for shopping, working, or accessing neighboring Ortigas Center. The Staff deserves special mention. From the security guards to the front desk, everyone is genuinely friendly, accommodating, and quick to address requests. In a large metro, great service makes all the difference, and the team here is absolutely the highlight of the stay. The Rooms are surprisingly spacious, especially compared to newer, smaller budget studios. Many units come equipped with a small kitchenette (refrigerator, electric kettle, microwave in some), a comfortable desk for working, and good air conditioning. It’s a clean, safe, and functional space that is easy to call home for a few days or weeks. Areas for Improvement (Why It's a 7/10) The main drawback lies in the execution of the property's facilities and basic comforts, which occasionally feel a little dated or incomplete. * Facility Consistency: While some units might offer a full suite of amenities, the overall facilities rating tends to lag. Simple things like having a reliable, high-speed Wi-Fi connection that never drops, or ensuring basic bathroom items (like a foot rug or consistent soap refills) are always present, are areas where the residence can be hit or miss. * Accessibility Check: For those traveling with a lot of luggage, prepare to handle it yourself. There’s a noticeable lack of luggage ramps or a dedicated doorman to assist upon arrival, which can be a hassle, especially on check-in day. * Evening Access: While the gated community setting is safe, the convenience gates nearest popular dining spots reportedly close around 10 PM. This means if you are out late, you might have a longer walk back through the main gate, which can be inconvenient. Verdict: If your priorities are location, safety, and having a good, functional space with excellent staff—and you're willing to overlook some minor facility and logistics kinks—The Studio 18 Residences is a smart and affordable choice. It provides far better value than many nearby hotels. It’s not a luxury experience, but it’s a perfectly reliable home base in Pasig. A strong recommendation for budget-conscious business travelers and long-term stayers.

アップグレードされた部屋はとても広く、1LDKで家族連れに最適です。キッチン設備や洗濯機も備わっていて、とても便利です。これで何日分の汚れた服も洗えます。残念ながら、洗濯機には脱水機能がなく、乾燥機や干す場所もありませんでした。バスルームも広く、石鹸とボディローションも毎日補充してくれました。リビングと寝室にはそれぞれテレビがあります。ただ、私たちの部屋は高層階ではなかったので、景色はまあまあでした。ホテルの最上階にはプールとジムがあり、どちらもルームキーが必要です。プールサイドのバーの飲み物も高くなく、見た目も素敵でした。夕方にはプールサイドで夕日を眺めることができ、とても良い体験でした。

チェックインの前日や当日の朝になっても、スタッフから何の連絡もありませんでした。どの棟に行けば良いのか確認するためだけに、複数の電話番号に連絡しなければなりませんでした。 棟に到着しチェックインした際、スタッフはすでにWi-Fiが機能していないことに気づいており、後で直しに戻ると言われました。しかし、再度メッセージを送ったのですが、返事はありませんでした。また、早めにチェックアウトすることを伝えていたのですが、なんと、また電話をかけなければなりませんでした。その上、チェックイン時にすでに伝えていたにもかかわらず、スタッフからは「もっと早く言っていただかないと困ります」と言われました。 料金に見合った価値はあり、本来ならお勧めしたい場所だったのですが、残念ながらサービスが全く伴っていませんでした。

2回目の宿泊です！前回はエアコンがリビングにしかなくて寝室まで冷気が届かなく暑かったのですが、今回の部屋はリビングと寝室の間にエアコンがあったのでとっても快適に過ごせました！今回はプールにも入りました！天気が悪かったせいか、人もいなく楽しかったです！また是非宿泊したいです！

The place was nice. Only the towels were not good. And pillow cases were worn out. But the staff was accomodating though.

部屋は広かったですが歯ブラシなどのアメニティはなく、リンスインシャンプーと石鹸のみでした。小さいタオルはなくバスタオルのみでバスタオルを使用しても交換してくれてませんでした。掃除も毎日してるところと、してないとこがあったりと人によって違うのかなーと思いました。キッチン付きだったのでレンジがあったりで便利でした。冷蔵庫も大きくよく冷えました。 スタッフはみんな気さくなかんじです。 ドアマンはドアを開けてくれて毎日挨拶してくれます。 隣にサブウェイと小さなセブンイレブンがあります。

部屋はとても広くて素敵です。唯一の不満は、ロビーの受付がこの宿泊施設に対応していないことです。どうやら、WhatsApp で連絡できる独自の管理者がいるようです。そのため、デポジットを受け取るために人が来たとき、返金されないのではないかと少し心配しました。また、メッセージの返信がかなり遅いので、電話する必要があります。 しかし、管理部分以外はすべてが素晴らしかったです。ベニス グランド キャナル モールにも非常に近いです。

We absolutely loved the vibe and ambiance of the hotel, which makes it even more disappointing to say that our entire experience was ruined by the poor service. We arrived early to ask if early check-in was available. We completely understood when we were told that check-in starts at 3:00 PM, so we left for lunch and came back exactly at 3:00 PM. Since we had already completed the check-in process earlier, we expected to receive our room key without any issues. Instead, we were told that our room was still not ready. What made the situation even more frustrating was seeing other guests who were just checking in receive their room keys while we continued waiting. After waiting for about 30 minutes, we were finally given our key card—only to discover that it didn't work. We couldn't even enter our room and had to return to the reception, where we waited for almost another 30 minutes while the staff tried to figure out what was wrong. The most disappointing part was that I had to follow up multiple times before anyone offered us another room. There was very little communication, no sense of urgency, and no apology that made us feel our time was valued. We booked this hotel specifically because we were attending a concert and wanted a comfortable place to rest and freshen up beforehand. Instead, because of the delays, we had no opportunity to shower, change comfortably, or even rest. We ended up going straight to the concert feeling exhausted and frustrated, which completely defeated the purpose of booking the hotel in the first place. Our room was at Richmond Eastwood. While I understand it may be managed separately, the staff from Richmond were the ones assisting us. Unfortunately, it genuinely felt like guests who booked directly with Richmond were given better treatment and priority than those who booked through this property. Whether or not that was actually the case, that was certainly how the experience made us feel. When we checked out, the staff gave us a complimentary cake, which we appreciate as a kind gesture. However, by that point, the damage had already been done. The delays, inconvenience, and frustration had already ruined our mood and our overall experience. While the cake was a nice attempt to make up for what happened, it couldn't undo the time we lost or the experience we were hoping to have. It's unfortunate because the hotel itself has so much potential. The ambiance is wonderful, but great facilities mean very little when the service falls far below expectations. We left feeling disappointed and would think twice before staying here again.