My trip started off with a flight cancellation that put us into Nashville 13 hours behind schedule & into the next day. I called the hotel at 10:00 pm on August 8 after landing in Chicago & was denied check-in via phone due to booking through trip.com. I was told to send an email by the female worker to Placemakr to hold my room, which I did immediately. This made no sense to me as I was talking with a worker from Placemakr. When I arrived at the hotel at 9:00 am on August 9, I was listed as a no show & had to rebook my room. Thankfully, the gentleman working the desk that morning understood the situation & kindly took care of getting everything set back up. I worried myself sick not knowing if I was going to have a place to stay when arriving in Nashville. I would love for this employee to know how much her unwillingness to help me that evening affected my trip.
Absolute next level attention to detail at the Stallion. The pictures actually don’t do the hotel justice, it’s bigger and better! The rooms were beautifully decorated and the owners had very considerately added things like ear plugs, cotton pads, games, local guides and even a guitar! We especially loved the coffee table books. The location is excellent - minutes from the civil rights museum and central bbq - both of which are a must when in Memphis.
The whole building is immaculately clean, modern and we had a faultless stay.
There were two bathrooms in our place. You would think that there would be plenty of hot water for 2 guest to shower. One had hot water and the other did not.