イギリスマージーサイドで、バーのあるホテル

ホテルは清潔で、スタッフは親切で、立地も良いです。しかし、宿泊客が他の場所で駐車料金を支払わなくても済むように、専用の駐車場があればもっと良いと思います。

Booked for Haydock Races however the race day got cancelled unfortunately.  We were a group of 10 and still went to the hotel.  We went into Newton Le Willow had drinks and a curry.  Hotel is nice however looking tired.  Towel rail was on roasting all day/night which made the bathroom far too hot.  Otherwise a nice room.

This was one of the worst hotel rooms we have ever stayed in. When we arrived, we were greeted by a pleasant front desk clerk. The lobby has a lot of character in keeping with the Titanic theme and the pictures of the rooms had the same theme. We arrived at our room (fourth floor #46) located on a dark hallway that was being painted. The room was large and also had some plush features like the curtains, furniture, chandelier and wallpaper. Unfortunately, that's where the positives ended. Our room was very hot, with no ventilation and one small fan. The desk clerk offered to bring a second fan when we requested a hair dryer, but the second fan never arrived. The windows could not be opened even a crack ”due to safety reasons”. The room was sweltering and sleeping was extremely uncomfortable. In addition, the carpet was very dirty, there was mold on the wall above the bathtub and the sink, the lights beside the beds needed to be replaced, and the towel rack was missing from the wall. There was a small kitchen which was nice, but it was missing the basics (glassware, silverware, plates) and one of the drawers was missing its front. In short, the room was in bad shape and we are very surprised they would host anyone in that room. In the lobby, there was a young man sitting at the Concierge desk and when we asked him for directions, he said he was security and had no idea. He could not have been less interested and barely looked up from his phone. Apparently, the rooftop bar is nice, but we did not go there. We have stayed in a lot of hotels and are pretty easy going when it comes to our expectations. This hotel has so much potential, but the experience was a huge disappointment and we would not stay there again and cannot recommend anyone stay there.

素敵な滞在ができました。標準的なホテルの部屋はとても広としていて、ベッドはとても快適で、部屋はとても清潔で本当に素敵な装飾が施されていました。朝食は素晴らしく、新鮮な果物、自家製焼きパン、温かいものと冷たいものの良い選択がありました。ホワイトバーは食べ物や飲み物に最適な場所でした。 スタッフはとてもフレンドリー。このホテルを強くお勧めします。

Excellent little hotel. Right in the centre of town and a short walk to the ACC. Bed was comfortable and the shower was powerful. Overall and excellent option and reasonably priced. Would stay again

古き良き趣のあるホテルで、スタッフは素晴らしく、対応も親切で、特にメンテナンスを担当するキューバ人の女性は素晴らしかったです。部屋の変更をお願いしましたが、スタッフはためらうことなく快く対応してくれました。ホテルはアップグレードと改装に投資が必要ですが、価格と同等の料金で提供されるサービスを考えると、コストパフォーマンスは抜群です。

いくつかの欠点はあるものの、快適な滞在 このホテルでの滞在には良い点と悪い点がありました。良い点としては、スタッフがとてもフレンドリーで温かく迎えてくれたので、滞在がより楽しくなりました。さらに、無料の朝食は素晴らしく、一日の始まりに最高の気分でした。 しかし、滞在中にいくつか問題に遭遇しました。部屋は全体的に清潔に見えましたが、リネンに不快な臭いがあり、不快でした。さらに、一部のエリアは清潔さが欠けているように感じました。 これらの問題はありますが、このホテルにはポテンシャルがあり、これらの問題に対処すればゲストエクスペリエンスは大幅に向上すると思います。フレンドリーなスタッフと美味しい朝食は特に素晴らしかったので、私の滞在は3つ星から4つ星の評価です。

私たちはクリームフェイルズの前にここに滞在しました私は良い点から始めます..スタッフ10/10とても役に立ち、非常に良いカスタマーサービススキル..清潔さは一流で、朝食は豊富で、ベッドルームのマットレスは実際には私が泊まった中で最も快適なホテルのマットレスの1つであり、フェスティバルの前に素敵な夜の休息を取るだろうと思っていましたが、悪いポイント。私たちは人生で最悪の夜の睡眠をとりました。私たちの部屋は道路に面していました。今、この道は一晩中忙しいです。それはノンストップです、あなたはすべての車、すべてのトラック、すべてのオートバイ、すべてのホーン、すべてのエンジンが一晩中ズームインしているのを聞くことができます!私たちはかろうじて目を覚ましました!!翌日は粉になりました。マネージャーが私たちが予約したアプリを通過するようにスタッフに伝えました。彼らは私たちのトラブルのために無料の朝食をくれましたが、すでに1つを購入していたので、20%を返すことができます。マネージャーと受付はとても素敵でした。彼らはこれが問題であることを知っていて、この問題を解決するために会社から何かを実装しようとしています。残念ながら、問題が解決されるまで、私は再びここに滞在しません。騒音を減らすために3重のガラス窓を手に入れました。そうでなければ、騒音の問題なしで別のホテルを予約する方がよいので、ぐっすり休むことができました..

Nice hotel . Nice staff. Did not eat in hotel. You can jump on bus outside hotel and be in Liverpool town centre in 35 minutes only cost £2.good room on ground floor. Parking for £6 a day.big cinema opposite hotel with retail park with shops and places to eat. Stayed for the weekend and enjoyed it.

Negative points from our stay I travelled with my 11 year old grandson, I booked us a twin room, which we got. Unfortunately, the room was an adjoining room to a double and the ”activity” noises from the other room were so bad that we checked out at 11pm as I didn't want my grandson to have to experience that. It literally sounded like they were in the room with us. I would perhaps suggest that in the future you look at your guest list and unless adjoining rooms are with the same party, where children are in a twin, look to accommodate the couple in another part of the hotel where possible. I was disappointed that we were expected to pay £5 each to use the pool as I have never stayed at an hotel where it is not included in the room price. Positive All the staff were really friendly and helped as much as they could. The night Duty Manager was especially helpful and empathetic to my room dilemma but was unable to find us an alternative twin room, only a double which was not appropriate for us. We ate in the bar and the food was exceptional although a little pricey. The location was good and the hotel was easy to find. Be careful when you leave as there are two speed bumps on the exit, and no matter how slow you are going, it feels and sounds like your cars insides are dropping out. Rooms were spotless and beds very comfortable.