Good location, lovely staff, very accommodating. Comfortable bed in a nicely decorated room.
The only issue we have is that the cleaning products are highly scented and both me and my husband are sensitive to anything perfumed. So on the morning we were bunged up and with the windows not opening made it even worse. This is the first time we have noticed the highly scented chemicals and we have stayed in many hotels. I thought it would be best to be honest because there are people who have allergies that could stop them from staying at your hotels.
Views from hotel corridor window showing how close you are to focal points of interest.
Great location, very clean fabulous building. My only thing concerned me is that it seemed anyone can just walk in and enter lifts to the rooms. Security was tighter on an evening but still non one seemed to worry who was just walking in.
Other than that the walls seemed very thin so could hear others chatting etc.
But good size rooms clean location great - perfect for the one night we needed.
I had an absolutely fantastic stay at Ibis Styles Liverpool, and a huge part of that was thanks to Fayne, who went above and beyond to make our experience exceptional.
We arrived four hours before check-in to drop off our luggage, but Fayne kindly checked us in early—completely free of charge. This thoughtful gesture made such a difference after a long journey. On the day we checked out, she allowed us to store our luggage for longer so we could explore the city until our train time. When we returned to collect it, Fayne even offered us complimentary tea and coffee, which was such a kind and welcoming touch.
The hotel itself was clean, stylish, and comfortable, but the staff, especially Fayne, truly made our stay memorable. Her warmth and helpfulness set a high standard for hospitality. We’ll definitely be back, and I’d recommend this hotel to anyone visiting Liverpool!
ゲゲストBedroom was very clean and nice. Bathroom could do with a revamp as the tiling/grouting has seen better days, and the bathroom floor floods from the shower and very rusty air vent.
Very quiet hotel, will be rebooking as the bedroom was a nice size/layout and very clean.
ゲゲストGood location nearby shops and the train station 5 mins walk. Basic room but clean. Shower was great and the river view was decent. Rooms are soundproof for the busy road outside which is great. Breakfast was lovely and great choice of cooked and cold food. Coffee not nice but that's personal choice.
only down is no leisure facility even though there's one right next door. Noisy fan in the room
ゲゲストmy wife and I had a very enjoyable weekend break at Ropewalks. the hotel was centrally located, which suited us as we were away without kids and wanted to make the most of that. breakfast was your standard fare, but there was a chef cooking to order. the service staff at breakfast were excellent. would recommend for a boozy city break. thr hotel is neat to a lot of late bars and night clubs which was noisy and may be an issue for some travelers.
VValGreat value hotel with friendly & helpful service. Room decor a little dated but impeccably clean and with comfortable beds.
Hotel is old airport terminal and there are old planes on the ‘airside’ behind the building!
JJanieLizNegative points from our stay
I travelled with my 11 year old grandson, I booked us a twin room, which we got. Unfortunately, the room was an adjoining room to a double and the ”activity” noises from the other room were so bad that we checked out at 11pm as I didn't want my grandson to have to experience that. It literally sounded like they were in the room with us. I would perhaps suggest that in the future you look at your guest list and unless adjoining rooms are with the same party, where children are in a twin, look to accommodate the couple in another part of the hotel where possible.
I was disappointed that we were expected to pay £5 each to use the pool as I have never stayed at an hotel where it is not included in the room price.
Positive
All the staff were really friendly and helped as much as they could. The night Duty Manager was especially helpful and empathetic to my room dilemma but was unable to find us an alternative twin room, only a double which was not appropriate for us.
We ate in the bar and the food was exceptional although a little pricey.
The location was good and the hotel was easy to find. Be careful when you leave as there are two speed bumps on the exit, and no matter how slow you are going, it feels and sounds like your cars insides are dropping out.
Rooms were spotless and beds very comfortable.
ゲゲストWhen we arrived, we noticed we had been given a far inferior room than we've ever had before. The view was terrible. There was no fridge which we have always had before and the room looked 'tired'...in need of TLC.
I went to reception to tell them I was not happy. Anyway they did sort it. Gave us another room with a better view and the young girl on reception brought us an old, but working mini fridge.. so it worked out OK in the end ( I need a fridge to put some of my medication in.) Another lady on the desk was very curt when I said there was no fridge and stated....not all rooms automatically have a fridge in them. Sorry but I thought they did.
Whoever makes loose leaf tea in the restaurant needs to learn it is 1 tsp of tea per person and 1 for the pot. In this case 3tsp of tea and not half a teapot full. I kid you not. See pic below. We got a refund for some of the tea, but nit for the cream tea my friend had. My friend had ordered a cream tea and me, just a tea. Yet they brought a pot of tea for 2, which is the wrong etiquette for an order like this. Hence we only got 2 cups out of it, because of the amount of loose tea in there.
I think I have been spoiled by the superior standard of the rooms, when we have stayed before....I just presumed all their rooms would be like this