投稿日:2023年8月14日
ゲスト
Do NOT stay at this hotel unless you can survive in a room that is not at all soundproof! I booked a queen suite with separate sitting room for my daughter and I. We wanted a quiet, relaxing place to stay for a 3 day weekend and the reviews for this place were excellent.
First let me list the nice things about the property:
1. It is a full blown conference center with a huge, well maintained and manicured landscape.
2. The outdoor spaces are lovely, including the outdoor pool area.
3. The location is very close to Columbus and to the uber wealthy city of Powell.
4. A gorgeous county park with loads of picnic areas and walking trails is located directly across the street from the conference center.
Now for the negatives:
1. No soundproofing!!! We could hear every word of conversations that took place in the room next door. But the most disturbing thing is that we couldn’t sleep because of noise from the room overhead. My daughter contacted the front desk in the early evening of our first night’s stay asking them to call the guests above us with a “gentle reminder” to avoid heavy walking. She was told that the request could not be made until after the 10 pm quiet time. We had a brown noise machine running at top volume for the entire night, but even that didn’t block the heavy footfalls from above. The constant sound of people walking (it sounded like elephants) continued the next morning which forced us out of our room. (We payed extra for a suite with a separate sitting area so that we could relax outside of the bedroom, but couldn’t take advantage of it because of the noise). My daughter ended up sleeping on a couch at a friend’s house the second night because she was so sleep deprived. However, I returned to the hotel which was a huge mistake! When I turned out the lights at 11 pm, things were quiet, but at 11:30 pm the stomping family returned. The noise of the footfalls and then squeaking floors woke me up at 11:30 pm, 3:30 am and 5:45 am. I finally got out of bed at 6 am, walked to the lobby in my pajamas, and told the staff that I couldn’t stay in this place another night. I must have looked a fright, because the agent immediately canceled the final night of our reservation with no questions asked. Just to be clear, I don’t think that the family above us was intentionally loud. I think that they had absolutely no idea that their movements were creating such a disturbance.
2. Despite the fact that the lovely county park is directly across the street, it’s incredibly difficult to access the park entrance as a pedestrian. There is a single pedestrian crosswalk at the southwest corner of the conference center, but there are no sidewalks that connect to the crosswalk. Walkers are forced to either walk along a very busy road with no shoulder, or walk on the grass for about 1/2 mile to get from the hotel parking lot to the crosswalk. I find it incredibly surprising that Nationwide didn’t consider putting in sidewalks to make access to the park more accessible and safe for pedestrians.
3. Be forewarned that the conference center includes facilities that cater to weddings, so if you stay here on a weekend, be prepared for lots of outdoor evening activities.
No one should have to pay $200/night to stay in a room that isn’t conducive to sleep!!!
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最低料金(1泊):22,421円
投稿日:2026年3月5日
ゲスト
I had a very disappointing and uncomfortable experience with the front desk staff.
I arrived at the hotel Sunday 01 march around 12:30 PM and politely asked if early check-in was possible. The two women working at the reception told me that no rooms were available until 4:00 PM. I said that was fine and that I would wait in the lobby.
However, while I was waiting, several other guests arrived and they were checked in immediately. It was very clear that rooms were available, which made the situation feel unfair.
Later, I approached the desk again with the same guests who were checking in and said that I had a reservation for today. The receptionist acted as if nothing had happened and looked visibly annoyed.
During check-in, she tried to charge my card again for the reservation, even though my booking had already been fully paid online. When I saw the amount and asked what it was for, she could not clearly explain it. I had to tell her again that the reservation was already paid.
Both receptionists then started checking the system and appeared irritated and nervous in front of other guests. Eventually they explained that there was a security deposit of $50 per day, which I completely understood and agreed with.
However, they attempted to charge the wrong amount again, and I had to question it once more before they finally corrected the charge to the proper deposit amount.
Overall, the situation was extremely uncomfortable and unprofessional. First I was told to wait until 4 PM while other guests were checked in, and then I had to deal with confusion about charges that should have been clear from the beginning.
The hotel facilities are good, but the front desk service was very disappointing and needs improvement.
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最低料金(1泊):25,103円
投稿日:2019年11月22日
CoolFay丶場所はとても良いです、市内中心部に近い**。家は古く見えますが、設備は清潔で設備が整っており、スタッフはとてもプロフェッショナルです。とても静かで賞賛されました。テレビもとても良いです
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最低料金(1泊):18,580円
投稿日:2025年7月20日
ゲスト
The hotel was centrally located to all the attractions we wanted to visit. Although the parking was not right on the property it was in a covered parking lot within a short walk to the hotel and the cost was included in our stay ! The front lobby looked rather new and was clean and shiny. Front desk staff was welcoming, friendly and helpful. Hotel room was very clean and accommodating for 2 of us and came with the amenities you would generally expect. We had a king bed and it was comfortable, although the pillows were rather soft and despite both of us having 2 pillows each we could have used 1 or 2 more to be more comfortable.
The included breakfast buffet was well done with a good variety of choices for us as we eat a carnivore diet. The coffee was a good as you would get at Starbucks. I don't know her name but the staff member who kept the buffet full was definitely one of the hardest working individuals I have seen. She was friendly, accommodating and exceptional and the hotel should award her appropriately.
The only negative to our stay was that on the 2nd day of being there we returned later in the day after sightseeing and our room had not been serviced by housekeeping. I called the front desk and the staff person who had checked us in informed me that they had forgotten to tell us that housekeeping is only every other day. Staff member did provide us with additional towels however it would have been nice to have the bed turned down and used towels taken away.
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最低料金(1泊):22,131円
投稿日:2025年10月31日
е.и.
Месторасположение отличное. ”Уставший” отель, раньше это явно было на высоком уровне. Завтрак не брала, поэтому оценить не могу. Не смотря на очередь на ресепшене работают быстро. Отдельно хочу написать про освещение в номере выбранной мною категории ”делюкс”... В ванной перегорела лампочка, в комнате ни торшер, ни настольная лампа не работали, в одной из прикроватных ламп, также света не было.
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最低料金(1泊):23,219円
投稿日:2023年9月21日
julie
クリーブランドのダウンタウンにあるドリューリープラザでの滞在が大好きでした!スタッフはみんなとても親切でした。この地域と価格帯のほとんどのホテルにはプールやスパがなかったので、スイミングエリアはボーナスのように感じました!清潔でとても楽しかったです。彼らが提供するキックスタートは素晴らしかったです!ホテルの価格に含まれている夕食全体でした!大人1名様につき大人3杯のドリンクを追加!彼らはクラシックな飲み物でした、クランベリーウォッカとウイスキーとコーラを考えてください。朝食も美味しかったです!通常のホテルのコンチネンタルブレックファーストよりもはるかに提供することができました。食事エリアはとてもきれいで、うまく維持されました。コンサートのためにハウスオブブルースまで5分歩きました。散歩はダウンタウンエリアまでかなり海峡でした!ホテル自体はかなりきれいでした。少し時代遅れです(USBコンセントはありません、配管は明らかに古く、排水は少し遅く、小さなテレビ、古いカーペット)が、大理石と照明がすべてある昔のユニークな魅力から本当に奪われませんでした。ベッドと枕はとても快適でした!私の息子は、居心地の良い毛布を持ってきてほしいと述べました。私たちがその地域にいるなら、私たちは間違いなくこのホテルに再び滞在します!また、旅行中にさまざまなDruryの場所に滞在することも検討します!
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最低料金(1泊):27,978円
投稿日:2021年1月15日
HAIHUA
場所を除いて、ルネッサンスという言葉に値するものは他にありません。
衛生:汚くて貧しい
部屋:小さい
料金:高価
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最低料金(1泊):22,760円
投稿日:2025年1月27日
Annarosekim天候が急に悪くなり、夜急遽予約して止まることになったホテルです。モーテルより10ドルほど高いですが,その分部屋も広々していて清潔でした。1階のロビーがフットボールの試合でうるさかったですが、2階の部屋からは叫び声が聞こえなくてよく寝れました。朝食付きですが、朝ごはんはとても基本的なスクランブルエッグ、パンケーキ、ポテト、フルーツなどがありました。特別に美味しいわけではないですが、無料だったので満足です。
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最低料金(1泊):13,409円
投稿日:2025年5月14日
Sinead McdonnellEasy check in, very friendly, helpful check in staff. Lovely room, large comfy bed, good bathroom, great shower.
Somewhat disappointed by very limited on site Mexican restaurant food & it was quite poor in terms of portion and lacked any real flavour.
We had issue with getting bed made up and asked on 3 different occasions over our 3 night day. Jen on reception promised it would be done for out return to hotel in afternoon but sadly it was not and in spite of her further requests it was never done.
On check out when I told her it still hadn’t been done she agreed this was not good enough as she had been assured by housekeeping it would be done previous day.
Jen said she was sending 30,000 points to my Marriott account to compensate for our disappointment and they would show up within 48 hrs. That was 28 April , it’s now 14May and still nothing………
I really expected much better from a hotel of this standard. Westin you have let the Marriott group and us down. You really need to deliver on your promises.
So disappointed ☹️☹️☹️☹️
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最低料金(1泊):24,403円
投稿日:2023年9月18日
ゲスト
ホテルは実際には比較的古く、設備は整っていますが、全体的な環境は平均的です。旅行の宿泊施設として、場所は便利です。休暇にはお勧めできません。価格は高くありません。
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最低料金(1泊):21,817円