Very happy stay at victoria house,very clean accomodation in heritage building,cake and wine are very nice…only walk distance to town and other interseting places.. recomended stay in Portland
This was a lovely little cabin that had a full equipped kitchen. The WiFi didn't really work well but everything else was great. There was hot water, extra sheets, shampoo, conditioner and soap.
Overall it's g great stay for a short holiday. The amenities are quite complete; I would have given this a perfect score if not for the bathroom basin taps. The hot and cold water are from separate taps with no mixer.
Staying 2 nights with friends. 5 of us. Three bedrooms cabin. One double bed room and 2 room with bunk bed. Quite area, lovely indoor heated pool (apparently is newly built). Unfortunately we didnt have a chance to ise the pool. Maybe next time.
ゲゲストWhile the cleanliness was good, the daily housekeeping wasn’t available as listed on their website or yours for amenities.
We got an unprofessional answer from a staff member who on request gave us extra towels that due to salary/wages and time of year that daily housekeeping wasn’t being done. We stayed two nights and needed rubbish removed and sheets changed, also new towels, bath mat replaced daily. If we wanted to stay in self serviced apartments, fair enough, but we were staying in a hotel/resort without a kitchen sink to wash our wine glasses provided or the glasses etc.
I found that they left cleaning clothes and dish wash liquid under the bathroom sink which I think is wrong as due to health regulations, you don’t wash dishes in the bathroom sink. It’s a hotel not a self contained apartment.
EExploring our one precious worldWe stayed one night at the Sandpiper Motel in Apollo Bay during peak season. On the positive side, the room was exceptionally clean, and the embroidered details on the bedding, pillow slips, and face towel were a lovely touch that added a sense of care and thoughtfulness to the decor.
However, our stay was not without its issues. Room 5; Throughout the night, there was a persistent high-pitched noise whenever water was used in our block of rooms, which disrupted our sleep, not helpful if you are a light sleeper. This was particularly disappointing given the cost of over 500 NZD for one night.
Additionally, while the self-check-in process was efficient, the lack of any staff presence left the motel feeling impersonal and made it impossible to seek assistance when needed. For example, there was no way to address the plumbing issue or request additional items like more face towels during our stay.
While we appreciated the cleanliness and the attention to detail in the room design, these other factors made the experience less enjoyable than we had hoped. We hope this feedback helps improve the experience for future guests.
ゲゲストSatiated for a 1 night stopover to break the journey.
The room was comfortable & well appointed. The service was friendly, knowledgeable & accurate.
Short walk to the rest of the town, lake & beach.
On-site parking is convenient.
I choose to stay here when in the area.
ゲゲストExcellent location but the accomodation was dated/very basic. I would recommend this for a one night stay because it is a great place to explore the amazing Lorne beach and local shops/resturants. Parts of the bathroom were unclean and slight smell in the room but overall it was comfortable and fine for one night.