Good services, decent breakfast and clean rooms. All good except for the window HVAC unit that is too loud... kept me awake while trying to sleep and had to shut it down to fall asleep.
It was a good experience with good service, facilities, worth the price, well equipped and clean room, sufficient underground parking and a very good view from the room.
Very nice hotel and will live again
And we are really appreciate the best service of their front desk when i check in at 3:00PM, their service is the best which i lived in other hotel
Stay in January which should be down season and seems less amount of people servicing in restaurant.
Room was great clean and specious but I experienced power shortage 6:00am in morning.
Will try to check it out in summer.
It’s my second time staying in this facility. The remote front desk is very helpful as usual to make sure you have all proper check in info. The tablet and lock box at the check in area is easy to use.
I stayed in the regular room without kitchen. Room looks clean. Come with microwave and mini fridge.
Wish they would consider laminate floors someday as there are greater popularity and hygiene.
Overall, I will still recommend for anyone who need to stay in that area.
Overall was a really good trip and we loved the swimming pool and the hot tub. The only down side is I think that the all day pass was a bit pricey
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6.3/10
Kkyes123nice little place pool was warm wish the slide be open more days then fri n sat had a park side view not much there but atleast nice lil balcony
DDr CushThe location and amenities were great, but almost every facet of the trip was made frustrating by the hotel booking policies and front desk manager. I had a $250 Delta gift card that could not be used to pre-book the room to get a better rate. I called and was told I’d have to book the “member rate” (since I’m a member of Marriot Bonvoy and have their app) to use my gift card. That rate was $60 worse than prepaying on the app and $89 worse than trip.com. Considering they already have the money from the gift card you’d think they would have a way to use it while booking on their app or over the phone, not gouge you for the worst possible rate. Next, while we reserved a “water view room”, not a “partial water view” and paid extra, the photos show our lovely view of a steel plant, parking lot, mall and partial water view if you walked right up to the window and looked out at a sharp angle. I called 2 days before and requested early check in and was told 1pm. When I arrived our room was not ready. The manage (R****) was extremely rude and just acted confused, as if she didn’t understand, but seemed to understand and was just unwilling to do anything. There was a sock under the bed.
ゲゲストThe hotel location was good and near the dock for the 1000 island cruise, and depending on the rooms you either face the lake or the downtown. Stayed facing the downtown, not much noise was noted from the streets at night. Many eateries located near the hotel, opposite the hotel was the tourist center which you can book the trolley tours, 1000 island cruise, etc. Breakfast can be collected close to the hotel lobby. It is a bento style box and taste is decent even though the options do not change except for the flavour of the muffin.