ゲゲストWe stayed at this resort previously, and had to come back again — it’s incredibly comfortable & clean, the staff are kind and professional, and the entire facility, from the lobby to the private room are thoughtfully designed and furnished. Upon arrival, we were given a lovely welcome tea with a great selection of snacks. The room itself is spacious and features a private spring for soaking in hot water, perfect for the winter weather. The owner is also incredibly friendly & kind!!
庭院私汤体验感好
EEric DuduExcellent stay in Pingyao. The welcome was exceptionally warm and efficient. We had one room facing the courtyard and another on the second floor. Both rooms were spacious, comfortable, very clean, and equipped with excellent beds. The bathroom was well designed with separate toilet facilities and quality amenities.
The hotel provides a WeChat group for guests, which proved extremely useful. The staff were very responsive, friendly, and helpful throughout our stay. We particularly appreciated the complimentary transfer service between the city gate and the hotel.
The Chinese breakfast was excellent and preferable to the continental option. Orders can be placed in advance via WeChat, including drinks, which makes the experience very convenient.
The hotel is well located near the North Gate and within easy walking distance of the main street of the ancient city. Overall, a wonderful stay and highly recommended when visiting Pingyao.
ゲゲストCloudspa Sanctuary is a wonderful hotel and my husband and I had a great time relaxing in the private hot spring. The room we stayed in was well appointed and clean. Our host was delightful and all the staff were helpful and friendly. The breakfast was delicious. I highly recommend Cloudspa and we would happily stay here again. Thank you for being the perfect host.