The sea view and beach to walk along, plus the fire pits for cooler evenings make for are a perfect stay the Riotel Matane. Extremely efficient and friendly staff throughout. The linens, bed and pillows are extraordinary!
Pls note we went to this Hotel for a long weekend gateway with another couple. The check in process was easy and friendly. On our way to our rooms we noticed the corridors could have used some vacuuming, not a great first impression. Our room smelled musty and could do either an update, there was no safe in the room so we carried our valuables with us. The bathroom towels looked really uninviting in a greyish hue that once was white. The hard mini container shower gel was impossible to get out. The grounds and outdoor facilities were great, we used the pool and the Kayak on the lake. We also had a wedding party next door that kept us up till the wee hours, not very considerate at all.
Hotel was a Dream for our daughters and us.
We stayed only one night during trip through Quebec, but we appreciate access to the beach and pool.
Our room was really big and bed confortable. Not far from the City Center
SSelinda NgaiThey fulfilled majority of our requests, like providing a baby crib and an electric kettle but they placed to a wrong room. Also, the rooms are not close to each other, one was on G/F and the other room was on 1/F. The receptionist was nice but he could not speak English and told us no baby crib and no kettle! He checked the system there was an empty room next next to room 18, but it was still occupied. I doubt the accuracy of the hotel reservation system!
We finally kept the original two rooms on G/F and 1/F. We did not use the baby crib as it was on the 1/F and we didn't want to move or ask service man to move (it seems that limited manpower in the hotel).
Anyway, the view was very good and we enjoyed the sunrise early in the morning.
Finally, I need to point out that the location of the power plugs inside the room was poor. They provided us a kettle but it was not user friendly with the power source. You can see the picture below.
However, the food in the restaurant was excellent. We enjoyed a dinner and a breakfast there. The staff were very nice and helpful.
Thank you.
ゲゲストIn Tadoussac, parking is often difficult to find. The owner emailed us to let us know we could park there even before check-in. We arrived at 11am, and were planning on parking there until we could register, but our room was already available.
After reading some of the reviews, we were expecting a very basic room. What we got was anything but basic. The room had a good sized refrigerator and a coffee maker, along with a nice sized table and chairs. The real bonus was the wall-mount for the television - it could be pulled out and turned so you could watch TV from the table, ideal for eating in.
The map we got from the owner with some of the hikes and best stops of the area was also greatly appreciated. The only issue was the noise from the upstairs room when they were running water. Otherwise, it was a very pleasant stay and I would not hesitate to stay here again.
ゲゲストawesome location , easy and painless transaction, professionnal and friendly staff, very clean and appropriate rooms in the hotel section . They have multiple selections: chalet, ready to camp trailer rental, camping grounds with all amenities, and a golf course, also a small beach but the complex is located between multiples beautiful beaches reachable within 30mins or less great place to relax and be a base point to explore the region
SSimonWell located (amazing view of Lake Témiscouata, see photo), very friendly and helpful owner, exceptionally clean, freshly renovated, choice of pillows for every taste, reasonable price. Unfortunately, the bed was bit too soft for my taste and it had a cavity pulling me towards its centre making hard to sleep.