My ocean view room was good sized and very clean. The frosted glass between the shower and the bedroom was a little weird, because you could make out someone else's body shape behind it. Breakfast buffet had a lot of variety, although the quality of cooked food was just okay. Clientele is almost entirely Chinese, and this is reflected in the 2 main restaurants being Chinese cuisine, and hotel notices being in Chinese without English. We tried both restaurants - Features is way more accomplished than Five Senses, and their service was also better. The two identical gyms are spacious and the equipment felt new. Staff tries to please, although the training and quality is not at international 5-star level. I wish the butler and front desk were more knowledgeable about activities and restaurants in the vicinity. Shimei beach in the Hainan winter is perfect for lounging around in, and for surfing. Signs everywhere warning about undercurrents, and consequently no one swims in the sea.