The location of the inn was in one of the alleys facing Erhai and they contacted us to connect with them using wechat so they could transport our luggages to the hotel from the nearest parking lot. They also gave a complimentary photography session of 30mins and 5 free photos. Teabreak of fruits and drinks also provided and have a ‘butler’ to attend to you. Would have given a higher review if the service rendered the next day was consistent with day 1. Day 2 during breakfast, no one greeted us. There was a staff at the counter preparing drinks but didn’t even make any attempt to have eye contact. We ordered breakfast from kitchen staff and overheard from another table even though they were asked if they have any allergies or food that they don’t take, staff never passed the message to kitchen. No one came to offer any coffee or tea. While in the room doing last minute packing, the cleaners knocked on the door a few times as if trying to rush you . When I opened the door there were 3 cleaners outside the room waiting but they told me knocked on the wrong room! Disappointed with the service’!
Big and clean rooms. Good value.
This hotel has no lifts but the reception helped us carry our bags up. So it’s not really a downside.
We booked two rooms, the one with the sofa looks quite grand. The other room with three beds could comfortably fit 4 - two super singe beds and one king bed.
Shower jets were strong and good.
Location is very close to the town centre and we could hear faint music from the bands from our rooms. I suppose because we were there on a Friday night. But the bands stop playing before we went to bed, since it’s after all a small town.
Breakfast was delicious and was cooked on the spot when the guest comes down, with individual servings.
They have a choice of disposable or reusable towels. They equip each room with disposable towels but feel free to ask for reusable (cotton cloth) towels.
Service staff were friendly and very helpful.
Great stay overall.
A few steps away from the Ecological Wetland Park and unspoiled beaches of Fuxianhu Lake... where you can enjoy the summer sunlight without any worries about the sun heat: the weather here is simply perfect.
Up-scale Chinese-style hotel in beautiful grounds by the lake. The rooms in Building A are large and new but with some old-fashioned charm. The building itself has a slightly strange lay-out that somehow lacks warmth or character with most rooms facing inwards overlooking internal fish ponds . Breakfast is decent but no Western options. Not enough hot springs to get away from the crowds, even on a wet Monday.
I came here during the off season, so my review reflects that. This was a very affordable stay in a very quiet building. There were lots of restaurants open downstairs and nearby with good prices. The room was comfortable and the view I had of the lake was great.
I believe the previous comments about the lift are only relevant to the high season - in January I had no wait at all.
The staff were also great and very welcoming.