Hotel was conveniently located - not too far from the vehicle drop off point but also along the main street of the town. Room provided was with twin beds instead of queen bed as this allowed for earlier check in. Room generally comfortable though could have been improved with heating and clothes hangers in the toilet (combined shower and bathroom areas). Clothes hanger in the room was a little high - a struggle for those not as tall. Staff were friendly - provided afternoon tea with extra portion and also warm milk at night. However, there was a prolonged period of a loud disturbance at 4am in the morning with no staff intervention and this disrupted the peace of the hotel. Check out was easy with staff facilitating the movement of the luggage to the pickup point.
Big and clean rooms. Good value.
This hotel has no lifts but the reception helped us carry our bags up. So it’s not really a downside.
We booked two rooms, the one with the sofa looks quite grand. The other room with three beds could comfortably fit 4 - two super singe beds and one king bed.
Shower jets were strong and good.
Location is very close to the town centre and we could hear faint music from the bands from our rooms. I suppose because we were there on a Friday night. But the bands stop playing before we went to bed, since it’s after all a small town.
Breakfast was delicious and was cooked on the spot when the guest comes down, with individual servings.
They have a choice of disposable or reusable towels. They equip each room with disposable towels but feel free to ask for reusable (cotton cloth) towels.
Service staff were friendly and very helpful.
Great stay overall.
Up-scale Chinese-style hotel in beautiful grounds by the lake. The rooms in Building A are large and new but with some old-fashioned charm. The building itself has a slightly strange lay-out that somehow lacks warmth or character with most rooms facing inwards overlooking internal fish ponds . Breakfast is decent but no Western options. Not enough hot springs to get away from the crowds, even on a wet Monday.
I came here during the off season, so my review reflects that. This was a very affordable stay in a very quiet building. There were lots of restaurants open downstairs and nearby with good prices. The room was comfortable and the view I had of the lake was great.
I believe the previous comments about the lift are only relevant to the high season - in January I had no wait at all.
The staff were also great and very welcoming.