The location overlooking the lake is of course fantastic. On-site restaurant and bar are lovely, three pools to choose from (all operational when I was there). If you want to swim in the lake it's a bit of a climb down a wall to get there, or you walk through the bushes behind the small building at the far end of the pool area.
Staff was nice even if maybe a bit uninterested, but can't blame them, there were barely any guests and they essentially kept the restaurant and bar open just for a tiny group. Everything friendly and nice. Rooms are a bit dated but everything works fine, so it's alright. WiFi was actually very decent.
I had a problem with my visa when arriving at the airport so I was not able to left the customs/airport and I informed the hotel, and they refused to help me to cancel the reservation which was just for 1 night due to connecting flights. Then no support for the customers so will not consider this hotel for other occassiobs
Modern location right in the heart of Dakar with an excellent breakfast and outdoor pool make Novotel Dakar a strong choice for both business and leisure stays. The staff are generally warm and helpful, and amenities like free WiFi and parking add convenience. However, some rooms feel dated and the check-in process is occasionally slow, so it may take a little patience to get full value.