I had a problem with my visa when arriving at the airport so I was not able to left the customs/airport and I informed the hotel, and they refused to help me to cancel the reservation which was just for 1 night due to connecting flights. Then no support for the customers so will not consider this hotel for other occassiobs
Modern location right in the heart of Dakar with an excellent breakfast and outdoor pool make Novotel Dakar a strong choice for both business and leisure stays. The staff are generally warm and helpful, and amenities like free WiFi and parking add convenience. However, some rooms feel dated and the check-in process is occasionally slow, so it may take a little patience to get full value.