New hotels with new facilities. Rooms look very clean but the housekeeper doesn't clean or refill coffee or tea every day during your stay unless you request. Staff at reception are very helpful, in particular the guy who works overnight. location is good, trams are outside the hotel. Low taxi cost for travelling to the centre. Breakfast is of good quality but lack of choice.
Although the room size is a little bit cozy than expected, the staff provided additional services for us who are sick, e.g. extra blankets, kettle, and supported us in bus arrangement. Only concern is that we have booked a room for two people, the room is in rectangular design which do not have enough space for us to open two suitcases at the same time.
WwanderingmumSecond time booking here and it's a good improvement from our last stay. Some of the morning waitresses are now smiling and greeting us back. Some still don't but this is an improvement from my last review.
The check in was smooth but the kids didn't get a coloring book this time 😆 Maybe it was only for first-timers. We got cleaner and better rooms this time probably due to the renovation.
The waterpark is still great and clean. We definitely recommend this hotel to families with children and even to peoplw who enjoy swimming, lounging, and saunas.
The location is great because it's a hop away from a tram station. Definitely recommend!