Paid for a larger room and was given smaller room. Was given no options to fix issue or credits back. Called manager and left message and never heard back.
ゲゲストThe room was clean, but the whole place is just shabby. The sheets were stained. There were zero amenities, not even an ice bucket. No pen/paper at the desk. No front desk staff the entire time I was there. The ice machine was leaking and there was huge gross puddle on the floor/carpeting in front of the machine. It's a very strange set up with outside doors and inside doors. The safety latch was missing on the outside door of my room which made me feel very unsafe. Overall I would not stay here again.
ゲゲストA great experience. During the first half of the week, Carol was just a sweetheart. Every morning she would tell us about what was for breakfast. Then she’d want to know what we were getting into each day.
The cleaning staff did a wonderful job keeping the room and the hotel clean.
The hotel was close to gas stations, museums and other facilities. I would definitely recommend this hotel for anyone traveling through Montana.
Thanks for being genuine good folks.
ゲゲストNoise from pool was loud - screaming and yelling kids from 3 in the afternoon until 10 at night. Asked for room change but hotel was booked solid. Asked for partial refund but was told third party booked room which was not true. Also hotel put a $250 (double my room rate) hold on my card - for “extras “ that might be charged to my room. Had no notice of this until I checked in! Was told it would be refunded on checkout - also not true