A great experience. During the first half of the week, Carol was just a sweetheart. Every morning she would tell us about what was for breakfast. Then she’d want to know what we were getting into each day.
The cleaning staff did a wonderful job keeping the room and the hotel clean.
The hotel was close to gas stations, museums and other facilities. I would definitely recommend this hotel for anyone traveling through Montana.
Thanks for being genuine good folks.
Noise from pool was loud - screaming and yelling kids from 3 in the afternoon until 10 at night. Asked for room change but hotel was booked solid. Asked for partial refund but was told third party booked room which was not true. Also hotel put a $250 (double my room rate) hold on my card - for “extras “ that might be charged to my room. Had no notice of this until I checked in! Was told it would be refunded on checkout - also not true
ゲゲストFor a nice motel that had skinny stairs with several floors, there was out of order elevator. Staff were not friendly or attentive. Room amenities for the price lacking. No refrigerator, no free wifi in rooms. They only offer in common areas. No fan or ventilation in bathrooms for shower. The ac in room was not set up where we could understand it. It was hot all night. Room was very clean, i will say that's a plus. Their supposed buffet breakfast didn't even offer eggs. They had hash browns and sausage. Bread items like muffins and toast, waffles. Cream cheese in fridge but no bagels. For the price we paid they need to improve some of these things.
ゲゲストThe room was clean, but the whole place is just shabby. The sheets were stained. There were zero amenities, not even an ice bucket. No pen/paper at the desk. No front desk staff the entire time I was there. The ice machine was leaking and there was huge gross puddle on the floor/carpeting in front of the machine. It's a very strange set up with outside doors and inside doors. The safety latch was missing on the outside door of my room which made me feel very unsafe. Overall I would not stay here again.
ゲゲストA great experience. During the first half of the week, Carol was just a sweetheart. Every morning she would tell us about what was for breakfast. Then she’d want to know what we were getting into each day.
The cleaning staff did a wonderful job keeping the room and the hotel clean.
The hotel was close to gas stations, museums and other facilities. I would definitely recommend this hotel for anyone traveling through Montana.
Thanks for being genuine good folks.