The Hotel is great and service of F&B and Housekeeping is superb.
However the sore point is the Front Office Staff who probably are more like headless chickens running around all over the place. It seems that they don't have a proper shift handover. Even after giving clear instructions they were all goofy and confused at most times. They are operating with some chaos in that section.
However the other members of the staff are attentive to the details, the staff at the Lounge in the 7th floor was impeccable and attentive and very hospitable. Even the housekeepers and concierge staff were super.
Good buzzing place to stay while Indore!
Hotels are too good to stay with family. Good service by hotels management. Curious about all your concerns and issues. Good with forest and natural enviroent make a mind wow. Cleanliness with great gardens. Food and service in restaurant is too good. Great and unforgettable experience ever.
We had an excellent stay, the hotel is in a prime location. The staff is very good. Priya and kamal were very helpful and cooperative. The hotel is very clean, they also have an excellent inhouse restaurant. Overall a great experience. Highly recommended