Booed through trip.com. Made a mistake in my booking and booed a room that required disabled access. This was pointed out by a very helpful young lady called Laura (I think?) She amended our booking and very gratefully gave us a sea view room! We had stayed in Paignton the previous night in the Travelodge down the road as it was a bit cheaper. If/when we come again I’d have no hesitation in paying the extra and staying here again. Please thank the wonderful Laura from us! 👍
Mr & Mrs Joyce
Although the standard twin bed room we occupied is quite small, it is well decorated, has modern furniture and is spotlessly clean. There is a recent shower unit, a TV, a fan, and tea and coffee making facilities. There are twin electrical sockets and 4 USB outlets adjacent to each bed. While the window looks along the coast rather than directly out to sea, the view is very pleasant. The English breakfast was good, and the manager, Adam, very helpful. There is parking on a hard-standing at the side of the hotel. The sea and pier are close by, and the main shopping area is walkable. Overall we enjoyed our stay a lot. Two constructive suggestions are (1) a shelf in the bathroom for toiletries which won't stand on top of the curved sink, and (2) provision of a toilet brush.
My single bedroom was ideal for myself and very clean and everything I needed for my stay staff was helpful and close to all amenities great value for money and would definitely go bk there can't give feed bk on breakfast as I didn't have it
Great location, just a few minutes from the train station. Despite looking like an old building, the rooms were comfortable with good views from the window. It's basically in the town centre so you can walk to the nearby attractions. One negative was that they wanted to charge us for a late check-out.
Great Staff who went above and beyond for us and our family who came and sat in the bar. Nice sized room and kept clean daily for us. 100% recommend this hotel and will be visiting again soon so will be using the Dilkusa everytime.
ゲゲストThe hotel itself was nice; can’t fault it. Our room however, had a weird, stale smell and was off-putting, with no way to ventilate the room by opening the windows, as you cannot open them - A/C is not a natural ventilation.
Bed was comfortable, slept perfectly fine, just not nice waking up with the smell, as mentioned before.
Breakfast was good, although I’ve had better.
AAndyPPThe hotel and area was fantastic, however, service at the front desk and the restaurant was lacking.
We took a long weekend break and were excited to try the beach club, however our experience was dampened by the service.
Being made to stand around for 5 minutes, whilst being told we hadn't paid (when we had) was unnecessary and frankly embarrassing.
The restaurant was the most disappointing part of the stay.
I'm the evening service was slow, followed by having our order wrong twice and also dropped.
Breakfast at the restaurant was lacking compared to cheaper hotels that offer continental. Small selection , nothing outstanding. When we ordered a cooked breakfast, it took 30-40 minutes to receive some eggs and pancakes although the restaurant was fairly quiet.
However, the room, facilities, and the spa were fantastic. Beautiful and comfortable rooms. The beach club outside was gorgeous. The spa was perfect and treatments were, to quote my partner, 'one of the best massages of my life'.
We're unsure if we would come back. Although the facilities were great, the service was mostly subpar and not what we'd expect from a harbour hotel.
ゲゲストFantastic hotel totally loved it. One major gripe which the Hampton can’t help is that the lights from the premier inn are so bright and on all night. We like to have our curtains open but couldn’t!! Nightmare