イギリスデヴォン州で、朝食のあるホテル

ホテルは湖を見下ろす非常に絵のように美しい場所にあります。ベッドルームは広く、快適なベッドがあり、滞在の価格は非常にリーズナブルです。それにもかかわらず、ニュートン修道院のレースに行った後、ホテルに戻ったときにレセプションのスタッフの一人がまったく不快で、不親切で、明らかに役に立たなかったことは、7人のグループにとって一晩の滞在を酸っぱくしました。まず、残りの私たちよりも先にホテルに到着した私たちのグループのメンバー2人に飲み物を提供した後、彼は彼らが喫煙し、正当な理由を提供することができなかったので、彼らがベランダエリアに飲み物を外に持ち込むことを許可しませんでした拒否する理由丁寧なリクエスト。第二に、11.30pmの周りにホテルに到着したとき、バーは閉まっていて、彼は私たちに飲み物を提供することを拒否しました。私たちが彼に私たちの部屋を指し示すように頼んだとき、彼はまた非常に無礼で無礼で、そして明らかに役に立たなかった。全体として、この経験はホテルの選択を後悔させ、将来ホテルに戻るつもりはありません。 さらに不満は、朝食サービスが貧弱で遅いことで、調理済みの朝食は到着するのに25分かかり、カップ、ティーバッグ、砂糖、オレンジジュースなど、ゲストが具体的に尋ねない限り、多くの重要なアイテムが不足し、補充されなかったことです。

I had an outstanding experience at Leonardo Hotel Plymouth. From the moment I arrived, the staff were warm, welcoming, and incredibly professional, making check-in smooth and stress-free. The room was spotless, spacious, and thoughtfully designed, with a comfortable bed and modern amenities that made my stay relaxing. The location is perfect—right in the heart of Plymouth, close to the waterfront and local attractions, which made exploring the city effortless. Breakfast was excellent, offering a wide variety of fresh and delicious options to start the day. What truly stood out was the attention to detail and the genuine hospitality of the team. They went above and beyond to ensure everything was perfect. I highly recommend Leonardo Hotel Plymouth to anyone looking for comfort, convenience, and exceptional service. I’ll definitely be returning!

素敵なホテルで、ビーチやお店に近い最高のロケーションです。朝食は食べ放題の素晴らしいビュッフェでした。エンターテイメントもとても良かったです。ホテルは清潔で、スタッフはとてもフレンドリーでした。

The Exeter Court Hotel was really clean and the room was well set up, including tea and coffee, a TV, a hair dryer and ample space for clothes. We purchased the breakfast which was great. A wide selection of food and wonderful, attentive staff. There is a ”night-quiet” request from 10pm to 7am, which I applaud. The hotel has a huge car park and is close to a petrol station and just off the M5 where it becomes an A road, yet it was surprisingly quiet. I recommend and would go again. Thanks Exeter Court!

We stayed in two King rooms with balconies as a family and overall the hotel has a lot going for it. The location is fantastic — right in the heart of Exeter, perfect for walking everywhere. The hotel itself looks great, especially the sky bar on the top floor. The views are excellent, the drinks are very good, and the service up there was genuinely friendly and attentive. We also grabbed some nibbles in the downstairs restaurant and both the food and service were solid. The rooms were clean, spacious, and the balconies were a nice touch. Everything felt modern and comfortable. The only real downside — and it’s a big one — is the front desk service. For a hotel at this price point (and especially as an IHG property), it really let the whole place down. The staff were slow, not particularly knowledgeable (and I hate to add, not the ”quickest”), and quite short/rude at times. We were told when checking in that we’d get late checkout as IHG members, but when we returned later a different staff member had no idea what we were talking about and seemed confused about how to handle it. She eventually offered only one room until 12pm, which after a 3pm check-in really doesn’t feel like proper late checkout. We travel a lot and the front desk experience here was noticeably below standard. The rest of the hotel (rooms, bar, restaurant, location) is genuinely good, but the poor front-of-house service is what we’ll remember most. Would I stay again? Probably, because of the location and the rooms, but I really hope they sort out the front desk training and attitude.

We stayed in a family club room with our 3 year old grandson. The room was huge with 3 French doors leading to large balcony & magnificent garden & sea views. The heated pool was superb. Our only niggle would be that because of the dog friendly nature of the hotel there were perhaps naturally dog hairs on the bar/dining room & the shower could have benefitted from a deep clean. Due to the age of the hotel we accept that upgrades occur as necessary on an ongoing basis. Parking was great & all the staff were helpful & friendly. We would definitely return again.

The hotel itself was nice; can’t fault it. Our room however, had a weird, stale smell and was off-putting, with no way to ventilate the room by opening the windows, as you cannot open them - A/C is not a natural ventilation. Bed was comfortable, slept perfectly fine, just not nice waking up with the smell, as mentioned before. Breakfast was good, although I’ve had better.

私はよく戻ってくるゲストです。 ホテルはトトネスメインストリートの下端に位置しています。賑やかなホテルとバーで、食事を提供しています。建物は古く、部屋に通じる中央の階段が1つあります。私が占めているすべての部屋はとても清潔で、上品な方法で装飾されており、ベッドは快適です..お茶は良質です ティー ピッグ 小さなコーヒー マシンと水のボトルも用意されています。 私は腹腔鏡でベジタリアンです。他のホテルでの食事はほとんど不可能です。彼らは私の食事要件を単に満たしていません。幸いなことに、ここでおいしい朝食が保証されています。 ここに戻る最も重要な理由の1つは、カスタマーサービスです。ここのスタッフは本当に親しみやすくフレンドリーです。ご滞在に関するご質問があれば、解決をお手伝いします。 ここに空きがない場合は、他のホテルなどに滞在しましたが、私の経験から、リラックスしたフレンドリーな環境、素敵な部屋、場所が好きなら、ここが来る場所です。 また、私が今まで行った中で最も美しい映画館から歩いてすぐのところにあり、メインのハイストリートに沿って隠れています。 私の唯一の願いは、より多くの無料駐車場が利用可能だったことです。ホテルはホテルの後ろに約6台の車を収容できます。メインストリートと近くのモリソンズには有料駐車場がたくさんあります。

Ideal hotel for visiting daughter at Exeter uni.

良い場所。必要でなかったのでアメニティを使用しませんでした。頭を休めるだけの良い場所