イギリスデヴォン州で、朝食のあるホテル

Fantastic location with stunning river views and a really nice hotel to stay in. The staff are very attentive and the facilities extremely comprehensive. The breakfast is a real must for anyone who wants the genuine full English experience and is cooked to order.

Cost wise it was reasonable, and the location is bang in the middle of Plymouth shopping area. Parking is right under the hotel, and check in was quick. Room was very tidy and spacious, and cool enough but no air conditioning., just fan. Staff were all lovely, bar staff, reception and service staff, notably Christopher at breakfast who went out of his way to entertain my little girl. Food wise was OK, but 2 complaints. The breakfast orange juice is not fresh, or it's watered down, not nice. And for evening meal I ordered fish and chips, and it was a SLIVER of fish in batter....which for the cost was ridiculous. The staff were very understanding, but the kitchen should definitely seen a new supplier. Overall, it was a lovely stay and would definitely go back...my gripes are purely for management if they wish to address them for future guests. Recommend.

Room position is not good window face the trash cans, only stayed for 1 night it’s not the best stay since but worth the cheap price. Stayable

I booked the hotel as I needed somewhere to stay en route to south Devon agter collecting my son from a late flight at Bristol airport, so our stay was short, and overall I was pleasantly surprised by the hotel. We arrived at 1:15am and there were a few things that could be improved - very tired after a very long day and a late drive, I found the instructions to find our room qyite confusing. On the paper with instructions it had the building names, but in the dark you can't see these, so it took us some trial and error to find our room. The room itself was clean and comfortable (albeit very warm and needing the window opening), as was the bathroom. My biggest concern was that I saw there was a kettle, but after searching numerous places I couldn't find a cup or glass to have some water to take my nighttime supplements, or to have something to drink in the night (I had to return to the car to get my water bottle). At receptionnin the morning I asked if there should be glasses or cups on the room, but the receptionist didn't seem to think there would be, whcih i found a bit odd. It was only on returning to my room and reading the welcome folder that I saw mention of a drawer where I'd find tea cups etc. Then sure enough I saw it marked clearly and found it. This was my mistake of course, however I would suggest that, baring in mind some travellers arrive late at night and basically want to roll into bed on arrival, it would be helpful to have some glasses or something left visible, so that clients don't have to search for them when they can barely keep their eyes open! Other than this though, I found our stay to be very pleasant, and I was impressed that the cooked breakfast was made to order, fresh and hot. Overall a good stay, just a few things that could be improved to make it easier for those arriving outside if reception opening times.

We stayed in two King rooms with balconies as a family and overall the hotel has a lot going for it. The location is fantastic — right in the heart of Exeter, perfect for walking everywhere. The hotel itself looks great, especially the sky bar on the top floor. The views are excellent, the drinks are very good, and the service up there was genuinely friendly and attentive. We also grabbed some nibbles in the downstairs restaurant and both the food and service were solid. The rooms were clean, spacious, and the balconies were a nice touch. Everything felt modern and comfortable. The only real downside — and it’s a big one — is the front desk service. For a hotel at this price point (and especially as an IHG property), it really let the whole place down. The staff were slow, not particularly knowledgeable (and I hate to add, not the ”quickest”), and quite short/rude at times. We were told when checking in that we’d get late checkout as IHG members, but when we returned later a different staff member had no idea what we were talking about and seemed confused about how to handle it. She eventually offered only one room until 12pm, which after a 3pm check-in really doesn’t feel like proper late checkout. We travel a lot and the front desk experience here was noticeably below standard. The rest of the hotel (rooms, bar, restaurant, location) is genuinely good, but the poor front-of-house service is what we’ll remember most. Would I stay again? Probably, because of the location and the rooms, but I really hope they sort out the front desk training and attitude.

29/04/2025. We have been to the cliffden hotel three times and had a club room on the first floor they were nice large rooms but this time we were on the second floor our room was very small and claustrophobic nothing like the photos in the booking . We asked for a different room and the man at reception said see me tomorrow morning and if there's a larger room you can have it. Later on in the day my partner went to reception to book a table for an evening meal for us. While she was booking the table the lady at the reception said there were no other rooms you can have. The barman was very polite nice to chat to. We only had one meal in the evening cod and chips could not find much cod it was all batter. Other meal gammon and chips gammon would be good to repair your soles on your shoes. Go to the local chip shop absolutely beautiful. We used the indoor swimming pool which was nice and clean. The gardens are lovely, and the beer is very expensive. Go to the jolly sailor pub with drinks at good prices. Reception is not very helpful. I can't understand why the hotel puts people with dogs on the second floor because when the dog wants to go to the toilet by the time you get down to the entrance the dog has already peed on the carpets. Luckily our dog can hold her pee and she is small enough to carry.I have followed other people with their dogs and seen it. Overall we were very disappointed with our stay this time.

The hotel itself was nice; can’t fault it. Our room however, had a weird, stale smell and was off-putting, with no way to ventilate the room by opening the windows, as you cannot open them - A/C is not a natural ventilation. Bed was comfortable, slept perfectly fine, just not nice waking up with the smell, as mentioned before. Breakfast was good, although I’ve had better.

私はよく戻ってくるゲストです。 ホテルはトトネスメインストリートの下端に位置しています。賑やかなホテルとバーで、食事を提供しています。建物は古く、部屋に通じる中央の階段が1つあります。私が占めているすべての部屋はとても清潔で、上品な方法で装飾されており、ベッドは快適です..お茶は良質です ティー ピッグ 小さなコーヒー マシンと水のボトルも用意されています。 私は腹腔鏡でベジタリアンです。他のホテルでの食事はほとんど不可能です。彼らは私の食事要件を単に満たしていません。幸いなことに、ここでおいしい朝食が保証されています。 ここに戻る最も重要な理由の1つは、カスタマーサービスです。ここのスタッフは本当に親しみやすくフレンドリーです。ご滞在に関するご質問があれば、解決をお手伝いします。 ここに空きがない場合は、他のホテルなどに滞在しましたが、私の経験から、リラックスしたフレンドリーな環境、素敵な部屋、場所が好きなら、ここが来る場所です。 また、私が今まで行った中で最も美しい映画館から歩いてすぐのところにあり、メインのハイストリートに沿って隠れています。 私の唯一の願いは、より多くの無料駐車場が利用可能だったことです。ホテルはホテルの後ろに約6台の車を収容できます。メインストリートと近くのモリソンズには有料駐車場がたくさんあります。

Ideal hotel for visiting daughter at Exeter uni.

The hotel and area was fantastic, however, service at the front desk and the restaurant was lacking. We took a long weekend break and were excited to try the beach club, however our experience was dampened by the service. Being made to stand around for 5 minutes, whilst being told we hadn't paid (when we had) was unnecessary and frankly embarrassing. The restaurant was the most disappointing part of the stay. I'm the evening service was slow, followed by having our order wrong twice and also dropped. Breakfast at the restaurant was lacking compared to cheaper hotels that offer continental. Small selection , nothing outstanding. When we ordered a cooked breakfast, it took 30-40 minutes to receive some eggs and pancakes although the restaurant was fairly quiet. However, the room, facilities, and the spa were fantastic. Beautiful and comfortable rooms. The beach club outside was gorgeous. The spa was perfect and treatments were, to quote my partner, 'one of the best massages of my life'. We're unsure if we would come back. Although the facilities were great, the service was mostly subpar and not what we'd expect from a harbour hotel.