南アフリカハウテン州で、朝食のあるホテル

空港から無料シャトルバスがあるので乗り換え時の宿泊に便利。 朝食は7時からでした。ホテル内で夕食も食べられるようです。 部屋の設備はタオル、シャワージェル、電気ケトルと必要最低限。空港が近いので飛行機の音が聞こえますが、寝るのには気にならない程度でした。 敷地内に猫がたくさんいて癒されます。

Upon arrival, check-in at reception was smooth. We were provided with our room key and directed to our accommodation, which required us to drive to the other side of the estate. However, when we reached the room, the key did not work. We walked back to reception, where we were informed that a network issue had prevented the key from being properly programmed. The receptionist, who was very helpful, offered to accompany us to the room and opened it using a master key. She assured us that a functioning key would be delivered as soon as the network was restored. Upon entering the room, we immediately noticed that it had not been cleaned. The window sill was sticky with what appeared to be beverage spills, the floor was dirty, the bathroom mats were not fresh, and most concerning, there were rat droppings on the window sill, on the floor behind the curtains, and behind the door. I contacted reception to request housekeeping and asked to speak with a manager, as the condition of the room was unacceptable. A housekeeping staff member arrived, but I requested that cleaning not proceed until the housekeeping manager assessed the situation. The manager quickly confirmed that the room had indeed not been cleaned and that there were clear signs of rodent activity. She apologised sincerely, asked us to wait while the room was cleaned, and said she would escalate the matter to the rooms division. While waiting on the terrace outside, we noticed a mouse in the bushes, which explained the droppings found inside. After the room was cleaned, the manager returned, apologised again, and informed us that a complimentary bottle of wine had been arranged for us. We told her about the mouse we had seen and expressed that we did not feel comfortable staying in that room. She went back to speak with the rooms division, and we waited in the bar. An hour later, she returned with keys to a new room and directed us there. The replacement room was clean, though the entire experience made for a rocky start to our stay. The following day, after breakfast, we returned to our room to find that the terrace doors had been removed and two maintenance staff were working. This came as an unexpected surprise, as no one had informed us that repairs would be taking place. We decided to return to the bar to allow the work to be completed. As we were celebrating a birthday that day, the housekeeping manager kindly arranged for our room to be decorated with a birthday message. From that point onward, we thoroughly enjoyed our stay thanks to the exceptional customer service at the restaurants, bars, and spa. In particular, we would like to recognise Moses, Regal, and Tebogo at Kingsley Restaurant; Sibongile at Granatas; and Mandy at the spa for their outstanding hospitality. They truly made our stay memorable. Overall, despite the challenges we experienced upon arrival, we had a lovely stay. Thank you to everyone who contributed to making my mother’s birthday special.

シャトルは空港のバスターミナルから30分毎に出発します。 飛行機をテーマにしています。 連泊しましたが、朝食は違う物もあって、嬉しいです。 近くに買い物が出来るような店は無いので、何か買いたければシャトルで空港に行くといいです。

The location is secure, i felt safe, close to airport so i didnt spend much on uber when heading there, spacious, well lit. The corridor had some slight smell of cigarette but not inside the room. I wish they could provide drinking water instead of selling it. I am heading back there in 2 days, wonderful place

ホテル自体は少し古さを感じますが、スタッフのサービスが素晴らしいので、その古さは全く気になりません。チェックインからチェックアウトまで、スタッフ全員が温かく、気配りが行き届いていて、心から歓迎してくれたので、滞在全体がとても快適でした。無料の空港シャトルバスは15分間隔で運行しており、時間通りに運行していたので、ORタンボ国際空港への送迎もストレスフリーでした。そして朝食は…本当に素晴らしかったです。間違いなく滞在のハイライトの一つでした。種類豊富で、丁寧に調理され、新鮮で、まさに絶品でした。全体的に、サービス、利便性、食事といった最も重要な点において、期待を裏切らない、本当にしっかりとした快適なホテルです。また必ず利用したいと思います。

A Truly Exceptional Stay at Fairlawns Boutique Hotel My recent stay at Fairlawns Boutique Hotel in Johannesburg was nothing short of outstanding. From the moment I arrived, I felt enveloped in an atmosphere of calm, luxury, and genuine hospitality. This is the kind of property that doesn’t just meet expectations — it elevates them. I was booked into one of the Villa Suites, and it was an experience in itself. The suite was beautifully appointed, spacious, and thoughtfully designed, blending elegance with comfort in a way that felt both indulgent and homely. Every detail from the plush furnishings to the serene garden views contributed to a sense of effortless relaxation. It truly felt like a private sanctuary. The service throughout my stay was impeccable. Staff members were warm, attentive, and intuitive without ever being intrusive. Whether it was assistance with luggage, dining recommendations, or simply a friendly check‑in to ensure everything was perfect, the team consistently delivered with professionalism and charm. The hotel grounds are equally impressive. Lush, tranquil, and meticulously maintained, they create a peaceful escape that feels worlds away from the bustle of the city. It’s the ideal setting for unwinding, whether by the pool, in the spa, or simply strolling through the gardens. Dining at Fairlawns was another highlight. The food was beautifully presented and full of flavour, with a menu that balances creativity and comfort. Every meal felt like a treat. Overall, Fairlawns Boutique Hotel offers an exceptional blend of luxury, privacy, and heartfelt hospitality. My stay in the Villa Suite was unforgettable, and I would recommend this hotel without hesitation to anyone seeking a refined and restorative escape in Johannesburg.

レセプションは私たちを温かく迎えてくれ、とても快適に感じました。私たちの部屋はきれいで、スタッフは気配りがあり、氷のバケツを簡単に提供してくれました。すべてがスポットでした

I had an outstanding stay at The Catalyst Hotel in Sandton. From the moment I arrived, the staff were warm, professional, and genuinely welcoming, making the check-in process smooth and effortless. The rooms are modern, stylish, and impeccably clean, with comfortable beds and thoughtful amenities that made it easy to relax after a long day. The attention to detail throughout the hotel is impressive, creating a luxurious yet comfortable atmosphere. One of the biggest highlights is the hotel’s excellent location. It’s conveniently situated close to Sandton City, Nelson Mandela Square, and the Gautrain, making it an ideal choice for both business and leisure travellers. The breakfast buffet offered a wide variety of fresh, delicious options, and every meal I had at the restaurant was of excellent quality. The facilities, including the gym, pool, and spa, are well maintained and add tremendous value to the overall experience. What truly sets The Catalyst apart is the exceptional customer service. Every member of staff went above and beyond to ensure my stay was enjoyable, always greeting guests with a smile and a willingness to help. If you’re looking for a modern, comfortable, and well-located hotel in Johannesburg, I highly recommend The Catalyst Hotel. It offers outstanding value for money and delivers a level of hospitality that makes you want to return. I will definitely be staying here again on my next visit to Sandton.

Checked in and had to wait for an hour for electricity no updates provided my room was near the power room so I could hear doors opening and closing and the electricity physically clicking and tripping. On and off on and off. When I settled into bed with light off, I received a knock at the door by guest asking me to open the gate for them as they did not receive a gate key. I a single female then had to get up put on clothes and go outside to let their guest out. I got over the lights shining into room and gaps in front door leading to courtyard with a blind that was blowing forward and basically showing me inside in any state. The electricity issue was happening consistently and could hear them walking in and out constantly. Wednesday I had a big presentation and got up at 05:30 to no electricity or update. I had to call them for information and was offered a flash light. I did my presentation with my hair undone due to not being able to use my hair machine. The owner found me in the smoking section and apologised worried he would be receiving a 1 star. I told him I wouldnt as I am in the service industry and him apologising is good enough. However I was further disappointed by more electricity issues and no update. I had to get ready with front door open and all blinds open to do my hair and makeup. Guests were walking past requesting updates, we had to reach out to them. No information provided. Shocking.

ホテルの立地は良いのですが、値段の割に部屋が狭かったです。サービスも期待外れで、スタッフの対応に延々と待たされました。また来ると何度も約束してくれるのですが、結局来てくれません。