FF3lici@Overall, we had a pleasant stay with good service. I requested a room decoration for my husband’s birthday, and the hotel staff kindly helped to arrange it, which we truly appreciated. The hotel also has washer and dryer facilities, which were very convenient
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The hotel provides a shuttle bus service to the ski resort, which made getting around very easy and hassle-free.
One downside was that we had some parcels delivered to the hotel, and unfortunately one parcel went missing for reasons that remain unclear. However, the hotel staff were very accommodating and helpful — they shared the CCTV footage and made the effort to assist us in investigating the issue. Although the parcel could not be recovered, we appreciated their transparency and effort.
ゲゲストThe facilities are quite comprehensive. Everything needed is available. The front desk staff, Abu, provided excellent and considerate service. The breakfast was also plentiful and delicious. The surroundings are nice, and the rooms are clean and tidy. It was an absolutely perfect experience. I would definitely stay at this hotel again. It’s highly recommended.
ゲゲストI previously reviewed the Radisson Blu to discuss our wonderful experience here. Due to an illness, we extended our stay even longer. During this time my family member was heped and taken care of by the hotel staff, who continued to be incredibly kind, helpful, and accommodating. Meanwhile, Akbar had taken us on a tour of Pamir plateau and Taskurgan, showing us amazing sights and natural wonders. He continued to be incredibly kind and generous and we are truly grateful for his help.
SSharonSiaI am very happy that I chose this hotel. I highly recommend it — I spent three wonderful days here. From helping me arrange transportation from the train station to the hotel, the staff were very kind and friendly. Thank you to the warm and attentive Xiao Mu 小木 Hotel for the pick-up and drop-off. There were also activities available, such as cow milking, hiking, and more. I especially recommend the horseback riding tour. Riding up into the mountains offers a unique view of Sayram Lake, and the scenery throughout the experience is absolutely beautiful. The horseback riding instructor, “Kenlide肯里得”, was very friendly, enthusiastic, and patient. I am also very grateful to “Bieke别克”for his warm and selfless sharing of the local culture. And Uncle Sha沙叔叔, who was also kind and friendly, recommended some great places to visit. I also want to thank the service staff who helped arrange my meals. The room was very clean, and the breakfast was hearty. I had a truly wonderful experience — it added a warm touch to my journey. I look forward to coming back next time. Highly recommended! The only downside is that I thought the hotel had hot springs.