There’s some issue with my check in and the hotel staff wanted to send me away to another hotel. At last, it was settled after several negotiation directly with the hotel and through trip.com. After all, still a pleasant hotel to stay.
We just had the most wonderful stay at La Plage. We arrived and were seen immediately and offered a drink whilst we checked in. We were then given a tour of the hotel and some information on the local area.
We were shown to our room which was a sea front bungalow with a hot tub. Just gorgeous! We had the most beautiful view of Isola Bella.
The next morning we were awake before the birds for an excursion to Etna (for my birthday), before we left someone appeared at the door with a birthday cake and a candle. A really lovely touch. Upon our return the ladies who cleaned the rooms stopped by whilst I enjoyed a glass of wine in the hot tub to say hello and sang me happy birthday too!
The service was impeccable from start to finish. Nothing was too much trouble. The staff are AMAZING and so attentive. The food is delicious. I honestly cannot say enough good things about this hotel and the people who work there.
Thank you everyone in La Plage for making our stay so perfect. We can’t wait to come back
旅先の様々な魅力を発見したいお客様に、エスペリア パレス ホテルは最適です。エスペリア パレス ホテルは、ザッフェラーナ・エトネーアでも指折りの素晴らしい宿泊施設の内の一つです。Giarre (FCE)から12km、カターニア・フォンターナロッサ空港から42kmと、交通便利な場所にあります。Casa Museo dell'Apicoltore e Vendita di MieleやAnfiteatro Falcone e Borsellino、ORO d'Etna - Farm Costa - Beekeepingなど、周辺で多くの観光名所をお楽しみいただけます。お時間に余裕のあるお客様は、館内の様々な施設をぜひご利用ください。ザッフェラーナ・エトネーアの当施設には、駐車場が併設されており、非常に便利です。
Struttura bellissima, personale sempre molto gentile e cortese i ragazzi della sala sono fantastici sempre con il sorriso e pronti a soddisfare le richieste. La cucina è DIVINA non ci sono parole per descrivere la qualità dei piatti.
Le camere bellissime, ampie ma soprattutto molto luminose e pulite.
素晴らしい
63件の口コミ
9.5/10
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8.6/10
とても良い
ゲゲストThe hotel is really nicely located with a view to Mount Etna, also with an outside swimming pool area.
Rooms were spacious and absolutely clean.
Service at reception was excellent while bar and restaurant service could be sometimes a little bit faster and more professional.
What we did not appreciate: We followed an invitation of the hotel restaurant for a full Saturday night dinner menu, which should be accompanied by a live saxophonist. But when the saxophonist did not appear we were informed they copied the invitation just from two weeks ago. At least we would have expected some sort of professional apologies and set-off because we wouldn´t have stayed for dinner if we had known in advance.
Photo: from swimming pool area to Mount Etna