チュニジアモナスティル県の5つ星ホテル

Unfortunately when a hotel has a good team one person can affect it so badly. I highly rate the hotel and its services. But as a business traveller here investing in Tunisia, device at a 5 star hotel should be the front desks top priority. After asking Aziz in reception regarding room service he explained it was on the tv with the menu and how to order. When I arrived into my room I finished some emails and went to the tv to look at the menu and the screen said that room dining finishes at 11 or 11.30 The hotel is very far out of town 20mins so I had to sleep hungry I spoke to aziz in the morning, and he said the tv was room didn’t really care about the matter and said it will change Same situation my next night finished work late came back to my room and call room dining, No one answered, called again a main half asleep didn’t know what the have on the menu, he said someone will call me, someone called after 30mins when I was ready to sleep. Again I went to sleep hungry When I spoke to aziz in the morning he was too busy to care again. And once again a professional establishment needs to have staff that have attention to detail when it comes to the care of the guest especially people who are investing in Tunisia like the establishment that hires him. Shame

一流のホテル、一流のサービス、一流の料理、エンターテイメントスタッフの見直しが必要です。ホテルの宿泊客への敬意が全くありません!!! ホテルの宿泊客の服装は非常に裸で、非常にカジュアルで、きちんとした服装をしておらず、非常に衝撃的です!!! ホテルの玄関ホールとビュッフェレストランでは、一部の女性宿泊客のドレスコードを見直す必要があります。敬意が必要です。人々は非常に下品で、半裸でさえあり、非常に美しいホテルとしては、このホテルのイメージを台無しにしています。一部の女性宿泊客の不適切な行動とエンターテイメントスタッフが宿泊客を誘惑しており、このような美しい施設の恥です!!! 緊急に見られるように、部屋は完璧で、メイドさんは優秀で、施設はとても清潔です。その他にもかかわらず、サービススタッフに感謝し、その他に敬意を表します。緊急に見直す必要があります。敬意が欠けています。特定の詳細を見直してくれたマネージャーとディレクターに感謝します。歓迎に感謝します。