Emplacement en plein cœur de Spa.
Facile de se rendre aux thermes via le funiculaire relié à l'hôtel.
Propreté ok
Par contre, impersonnel et personnel pas sympa.
Room service ok mais peu de choix.
Conseil: demander chambre avec vue sur la ville
Helpful reception personnel and overall a pleasant stay. Good shower and nice clean rooms. The sleeping couch was not so fine to sleep on but overall good. Breakfast was outstanding. Unfortunately the swimming pool was not included in the room price. Opening hours 8-22 was in my opinion too late to open in the morning.
The hotel is clean and location is good. But the insulation of wall is very poor. First night I can’t sleep until 4am in the morning. I constantly heard the toilet flushing, chair is rolling, walking sound and door slamming above our room. We complained that next morning, but the reception said “why don’t you let us know last night ?” I wished I can but there is no telephone line in the room to call reception, and I didn’t want to get up from my bed and go downstairs to report it. Reception didn’t apologise to us. I found it is very rude. I wouldn’t not recommend this hotel to friends or family.
匿匿名ユーザーThe hotel is clean and location is good. But the insulation of wall is very poor. First night I can’t sleep until 4am in the morning. I constantly heard the toilet flushing, chair is rolling, walking sound and door slamming above our room. We complained that next morning, but the reception said “why don’t you let us know last night ?” I wished I can but there is no telephone line in the room to call reception, and I didn’t want to get up from my bed and go downstairs to report it. Reception didn’t apologise to us. I found it is very rude. I wouldn’t not recommend this hotel to friends or family.
ゲゲストExcellent stay!! Staffs are all so welcoming and friendly. After check in they will guide you to the room and do a little introduction of the surrounding areas as well as hotel’s amenities. Room is very specious and cosy. We had dinner and breakfast in the restaurant, which were both great. Food is delicious, has lots of selections of wines, and the service makes you feel like at home. Would definitely want to come back again. Highly recommend this lovely place to everyone.
ゲゲストHelpful reception personnel and overall a pleasant stay. Good shower and nice clean rooms. The sleeping couch was not so fine to sleep on but overall good. Breakfast was outstanding. Unfortunately the swimming pool was not included in the room price. Opening hours 8-22 was in my opinion too late to open in the morning.
ゲゲストThe hotel is clean and new. I booked and paid for this hotel through Trip.com, but I can't simply check in because the front desk said they hadn't received payment from Trip.com !