コロンビアアンティオキア県の4つ星ホテル

habitación espaciosa, cocina, tiene 2 balcones, amenidades a la mano, excelente ubicación, piscina climatizada, desayuno tipo buffet, en la noche se puede sentir algo de ruido pero tiene insonorización, tapaoidos que no tuvimos que utilizar, excelente

The Hotel was a positive experience for me and my family. I lived the suite offered for 3 people. Separated areas and 2 bathrooms to accommodate better, if you come with more than one child. Good for enjoy, but not so much if you want to eat there… Chefs looks like only apprentices working there, and not everything is on the menu. The staff was 50/50 nice, the two small incidents that we had, One was mostly with a young male receptionist that works during the day until the evening time, one time I forgot my keycard and I went nicely to him to ask for another one, and well, he gave me the keycard without not even looking me to my face, or saying something to me, but instead he kept talking with his co-worker, he didn’t even gave me some eye contact! Just extended the card and give it to me…which for me was a gesture of bad attitude without me knowing why he was having a contemptuous treatment against a female guest of the hotel! Lol it was a little irrespective in my opinion. The funny second incident was that we called early like afternoon time at the reception for 2 toothbrushes… well, at midnight when we were sleeping, someone knocked on the door bringing the toothbrushes that we had to get by our own, cuz it took hours for the hotel service to deliver them at the door at time!! So We decided to buy them in the nearest pharmacy from the hotel. But it was just testing the service to see How long would they take to get the damn toothbrushes at time?? Lol Lol Anyway… But don’t worry, I would come back and enjoy the hotel still… I think, That the admin should train better their staff to provide more highly customer service for all guests 👍🏼 My son was very happy enjoying the pool and the jacuzzi. Fine, Anything for my boy :)

Dos inconvenientes el primero en el hotel me dijeron que la tarifa de tríp que pague, estaba errada en relación con la de hotel. En tríp la tarifa dice incluye tasas e impuestos y en el hotel decían que no. Lo cual generó incomodidad ya que fueron insistentes en esto.. Y en la madrugada 4 am hubo mucho ruido de la habitación continua. .

Excellent would Stay again Good breakfast Nice rooms Close to the town

朝食はおいしいです、徒歩10分の隣に大きなショッピングモールがあります、マクドナルドの近くにあります、高価なものを除いて。主に安全です。

Very kind staff - people who have been professional in their jobs

The hotel was in a great location, el poblado, and it was top notch (from the rooms, breakfast and overall service). Would definently stay here next time.