イギリスデヴォン州の4つ星ホテル

I had an outstanding experience at Leonardo Hotel Plymouth. From the moment I arrived, the staff were warm, welcoming, and incredibly professional, making check-in smooth and stress-free. The room was spotless, spacious, and thoughtfully designed, with a comfortable bed and modern amenities that made my stay relaxing. The location is perfect—right in the heart of Plymouth, close to the waterfront and local attractions, which made exploring the city effortless. Breakfast was excellent, offering a wide variety of fresh and delicious options to start the day. What truly stood out was the attention to detail and the genuine hospitality of the team. They went above and beyond to ensure everything was perfect. I highly recommend Leonardo Hotel Plymouth to anyone looking for comfort, convenience, and exceptional service. I’ll definitely be returning!

孔雀が歩き回る素敵な場所。私たちは素晴らしい滞在をしましたが、洗面所は少し欠点でした。洗面所にはシャワーカーテンやシャワーヘッドがありません。シャワーにはスタンドがありましたが、残念ながら私たちのシャワーには良い暖房システムがなかったので、使用できませんでした。洗面所を改善する必要があります。

We stayed in two King rooms with balconies as a family and overall the hotel has a lot going for it. The location is fantastic — right in the heart of Exeter, perfect for walking everywhere. The hotel itself looks great, especially the sky bar on the top floor. The views are excellent, the drinks are very good, and the service up there was genuinely friendly and attentive. We also grabbed some nibbles in the downstairs restaurant and both the food and service were solid. The rooms were clean, spacious, and the balconies were a nice touch. Everything felt modern and comfortable. The only real downside — and it’s a big one — is the front desk service. For a hotel at this price point (and especially as an IHG property), it really let the whole place down. The staff were slow, not particularly knowledgeable (and I hate to add, not the ”quickest”), and quite short/rude at times. We were told when checking in that we’d get late checkout as IHG members, but when we returned later a different staff member had no idea what we were talking about and seemed confused about how to handle it. She eventually offered only one room until 12pm, which after a 3pm check-in really doesn’t feel like proper late checkout. We travel a lot and the front desk experience here was noticeably below standard. The rest of the hotel (rooms, bar, restaurant, location) is genuinely good, but the poor front-of-house service is what we’ll remember most. Would I stay again? Probably, because of the location and the rooms, but I really hope they sort out the front desk training and attitude.

Ideal hotel for visiting daughter at Exeter uni.

The hotel and area was fantastic, however, service at the front desk and the restaurant was lacking. We took a long weekend break and were excited to try the beach club, however our experience was dampened by the service. Being made to stand around for 5 minutes, whilst being told we hadn't paid (when we had) was unnecessary and frankly embarrassing. The restaurant was the most disappointing part of the stay. I'm the evening service was slow, followed by having our order wrong twice and also dropped. Breakfast at the restaurant was lacking compared to cheaper hotels that offer continental. Small selection , nothing outstanding. When we ordered a cooked breakfast, it took 30-40 minutes to receive some eggs and pancakes although the restaurant was fairly quiet. However, the room, facilities, and the spa were fantastic. Beautiful and comfortable rooms. The beach club outside was gorgeous. The spa was perfect and treatments were, to quote my partner, 'one of the best massages of my life'. We're unsure if we would come back. Although the facilities were great, the service was mostly subpar and not what we'd expect from a harbour hotel.

RCGPセレモニーに出席するために2泊しました。ホテルはきちんとしていて清潔で、エクセター中央駅に非常に近く、通りを歩いてハイストリートショップに行きます。

歴史的な魅力を持つシンプルなデヴィンホテル  カリスマ的なエントランス ホワイエは、この素晴らしい絶妙なレセプション エリアにあなたを導きます 大晦日に滞在するのを楽しみにしています  &新年を楽しませて素敵な無料のシャンパンで迎えられました  彼らはまた、豪華な部屋で最高の音楽を演奏する本当に良いモダンバンドを持っています。  この非常に素晴らしいホテルに明確な5つ星の経験を与えるでしょう  ありがとうございました

Overall a great stay, receptionists were welcoming, although a little bit more effort could have gone into directing me to the room as the grounds are so big I got a little lost. On entering the building where my room was located the carpet definitely needs to be upgraded, my room was nice and clean. It had a sink, and an ironing board and iron which I was very impressed with, it also had two wardrobes one with a kettle on top and one with hangers inside. The grounds are lovely, the garden is spectacular, it would be a perfect setting for a wedding. The staff in White Hart are lovely and the customer service provided by them was great. (Two males) thank you. On the Friday they had a live band (male / female) singing the old classics for VE Day that was great. The food was also nice. I would defo stay here again.

We stayed for just one night. A much better experience than we had expected, given some of the recent reviews. The room was large and clean. The bathroom was also very clean and had a lovely,spacious walk-in shower. The bed was comfortable and we slept well. Our only negative was that the car park was absolutely full when we arrived at 3:30pm … and the staff checking us in couldn’t have cared less!

Booked two rooms for a family stay. Stayed on the hottest weekend in May ever! One room freezing the other boiling. The air conditioning is not as reliable! Rooms again varied. Although I chose the same one was spacious and airy the other a bit more crammed I was told check in was FROM 3pm and we were not allowed in till 4.30 what complicated our plans. The breakfast is good but super busy. Not enough staff to manage the demand. Felt bad for the staff running around! Overall good! Great location!