One of the best customer service I have encountered, they have welcome fruits and pastries. It is located in an area where a lot of commercial establishments are built. This hotel ha as 3-floor gym so for those who are gym enthusiasts, this is a good hotel for you to choose. The hotel needs maintenance though, but every time their guests encounter challenges they immediately address it and change rooms or upgrade it. So accomodating. I would.be happy to book here again.
This hotel exceeded my expectations in every way! The amenities were top-notch, the staff were incredibly friendly and accommodating, and the food was exceptional. From the moment I arrived, I was impressed by the attention to detail and commitment to excellence that permeated every aspect of my stay. Whether I was relaxing in my room, enjoying the hotel's facilities, or savoring the delicious cuisine, I felt like I was experiencing the best of the best.
Excellent rooms and bathroom, although the bar bathrooms were ok I guess... Amazing view from
the 2 infinity pools and the location near the beach was perfect. Our Butler, Ate Georgina was very kind and helpful. She even gave us a hike to her hometown and the food there was awesome!
The only downside was that we came a few days after a hurricane so some services were closed, though we were advised about the situation prior and we were okay with it.
I recommend coming here on your holidays to the Philippines!
The building and the amenities are good. The receptionist and security guards were helpful. My biggest problem is the noise of cleaning crew at midnight. I’m not sure if they know that the rooms are not sound proof. I reported an issue with the power turning off then on again. Took a long time to resolve it by having me transfer to another room. The room did not have a chair, so I opted to dine in for breakfast. The breakfast is in another hotel.