アメリカペンシルベニア州の4つ星ホテル

Second time staying here — the hotel itself is clean and very comfortable, the rooms are well equipped. Breakfast is pretty good. This time around we had a bit of a struggle at check in which also caused a problem at breakfast the next day. The lady who checked us in (Megan) asked me four (4) times if I needed parking and didn’t seem to believe me when I kept saying no. She also told us our room wasn’t ready even though we checked in at 4pm, an hour after check-in time, and told us we’d need to take a 2 queen room instead of a king room. I told her we’d rather wait for a king room because that’s what we paid for, and lo and behold, suddenly she had one. We paid for breakfast with our stay, but she forgot to give us tickets for breakfast. Made it very awkward when we went to breakfast the next day and had to insist that we’d paid for breakfast. They still gave us a bill for breakfast, but then after talking to the front desk realized it was a mistake. They were kind, but it was still very awkward having to defend the fact that we’d paid for breakfast already. They said we were the second group that day which the front desk had forgotten to give breakfasttickets to. All in all, aside from the people and the awkwardness caused, it was a good stay. We’ll hope for better service next time we come back.

Very clean, friendly and helpful staff. Had a great rest after a long drive. Recommanded

I was there for a church conference. My room was not ready until after 4pm, however being involved with the conference, there was not an issue. I had spoken to Kevin, manager at the registration desk several times. He, as well as his entire staff, were personable, friendly, courteous and was able to accommodate and answer any questions I had. The facility was clean, they were doing some painting in the main hallway (everything was well marked) and, even the painter was friendly. The only hiccup was that the bathroom tub/shower was extremely narrow. Someone who is bigger than I am would have a tough time being comfortable while taking a shower. All in all the facility, conference center, parking garage, coffee shop and restaurant staff were all great. The food during our conference was good and the wait staff (buffet style, served us) were friendly and professional as well. My room looked out over Lake Erie and the lighthouse. I would definitely recommending staying as well as having your functions at this facility.

Convinence location, closed to shop and restaurant. Provided free still or sparking water at lobby. Tiny room, but clean. No breakfast provide but is not a problem for me. Over all recommend for short stay.

Great place to stay with my family. It’s in a great location for me because I can greet to my favorite places with ease. Will be the spot I go to for now on in the future everytime I travel back home to Philadelphia.

これはファーストクラスの経験でした!!私たちが到着したときのバレーパーキングとベルホップから、豪華な部屋と景色まで!!超クールなアメニティ、私たちはプールを本当に楽しんだ、例外的!! マウントアイリーに行くことを間違いなくお勧めします、そして私たちは再び戻ってくるのを楽しみにしています! とても親切で親切なホテルの素晴らしいスタッフに叫びましょう!

The room is very large and has everything that you need. Location quite near train station and central area.

スタッフは素晴らしく、とても親切で親切です。私たちのイベントと参加者の皆様にとても親切でした！週末を通して素晴らしい、簡単なサービスがありました。ベッドシーツには以前の汚れがありました。洗われているのはわかりますが、古い化粧品 (?) の汚れでした。少し不快ですが、その他はすべて標準レベルでした。エレベーターは、継続的に使用するとかなり簡単に壊れるようでした。 全体的に素晴らしい時間を過ごしました、また戻ってきます!

Decent hotel under renovation. Noisy during the day. Fairly clean rooms but clearly dated. The ventilation/AC system loud in the night.  Shower gel bottle empty. Elevators not all operating and we had to wait for 5 minutes in the morning. Front desk helpful but not particularly welcoming or friendly.

良い。駐車場は有料ですが、高くはありません。大きなクッキーが毎晩無料で配られます。