A minha decepção foi com o atendimento da recepção. a gestão precisa treinar e capacitar melhor a equipe da recepção.O ar condicionado não estava funcionando direito e na segunda noite quebrou de madrugada.Fiquei hospedada por 7 dias e não esperava passar por isso em um hotel 4 estrelas ainda mais pagando uma tarifa elevada no réveillon.
A piscina é uma delícia e o café da manhã é muito bom e a academia é pequena mais deu para usar.
My room was on the second floor of the building. It was noisy because apparently there is an event location beneath it and people laying at the pool had direct visability into my room.
I requested a king bed but got instead two single beds.
Breakfast was ok but highly frequented. So not exactly a calm place. Coffee was not my sense of taste and quality.
No questions had been asked during checkout about any feedback.
I learned to read comments carefully. They all mentioned the hotel is old and been renovated. This means noise sometimes and different rooms. The one we got had NO internet connection, it was located in the second floor. Pools were great though. My kids had a blast, even in colder or rainy days thanks to the indoors one. The hotel is far away from the city center or any attractions. I understand no Uber tor transfers wanted to go there. We rented a car so it was not an issue.
Staff was really helpful and really nice.
But walls are paper thin , i could hear literally everything from my neighbours on each side and upstairs.
Couldn’t sleep at all , noise all time.
Upon calling to reception they tried to solve the solution but i guess neighbours felt ofended and kept doing it.
This is the best you'll find in Blumenau! Trust me! A great team will help you with quick check-in, a lounge, coworking space, pool, and laundry. There are different rooms, equipped kitchens, incredible cleanliness, and always a quiet place! Highly recommended!