Signage made property easy to find. Property immaculately presented inside and out. Checkin very easy, well dressed host pleasure to deal with. Room was spotless and provided everything travellers would require. VERY tiny,teeny weeny thing- no instructions on how to use the TV! If you dont have Sky at home, and given 2 remotes , very confusing. I strongly believe that host would have solved this issue if I had asked and if I hadnt been so tired, I would have asked him. But this in NO way would stop me returning or recommending this motel to fellow travellers. 5 out of 5 rating.
We went to New Plymouth for a weekend and stayed with Novotel New Plymouth. We had an excellent experience with them, the staff was very friendly and helpful and the room was modern and clean. We will definitely stay with them again.
The unit Is clean though a bit dated. Good bedrooms size with fairly comfortable beds. Dining area is a bit tight with a tiny round table and 2 chairs, so a family of 4 can sit at the table together. Bathroom is dated, air ventilation is quite poor, a refresh to the bathroom would be great. Carpark is an issue, limited space so we don’t drive out during evening time as we are worried not to get a park when we return.