The hotel is incredibly cozy and comfortable, and you couldn't ask for a better location, it is right in the city centre with everything just a short walk away. Highly recommend.
Was a quick stay but great location and hospitality. Good to sit on the balcony in the morning with a coffee from the breakfast bar and take in the awesome views
Wow! We go upgraded to two bedroom apartment which was really handy since it has washer/dryer plus air conditioning in both bedrooms and open plan living area. Very clean and modern apartment with good appliances (Bosch cooktop, oven, dishwasher, washer and dryer). The apartment is sound proofed. They also have 4 varieties of Zealong Tea Estate teas along with the Zealong cups plus coffee pods. The hotel is next to the lake and shops so it’s quite convenient. My only issue is that outside of night time sleeping hours, the air conditioner would turn off by itself after a few minutes. Other than that, I really enjoyed staying at this hotel and would recommend it to others.
The room was unsatisfactory. Cobwebs and insects on walls, broken & wobbly dining chairs. Even the stair railing to go upstairs is shaky. Chipped bowls and plates. Most serious is that hot water shower is almost impossible! Hot water seems to be limited. It's always freezing cold water! Imagine having soap all over your body and literally freezing just to wait for the hot water to come but yet not enough to rinse off the soap! I gave up trying to shower the next day. And no Aircon on upstairs room. We had to ask for a small fan just to ventilate the room
Reception was very friendly. Staff was helpful and friendly. However there is no breakfast included here sadly. There do have a gym thou in this place. Gym was equipped sufficient to work out basics stuff.
Room wise its clean and huge, kept good and maintenance well. Parking was also convenient to get to room and its near. Generally hotel is a little age and might be nice to get an upgrade.