インド西ベンガル州で、スパのあるホテル

このホテルは、エレガントな客室、理想的なロケーション、そして非常に温かくプロフェッショナルなスタッフで、期待をはるかに上回る素晴らしい滞在となりました。きめ細やかなサービスのおかげで、本当に忘れられない滞在になりました。強くお勧めします！

*Review: One-Night Stay at Kenilworth Hotel, Kolkata* I recently stayed for one night at the Kenilworth Hotel in Kolkata and would rate my overall experience as a 6 out of 10. The hotel has a lot going for it, especially in terms of its location and general ambiance, but there are also a few aspects that could use improvement. To begin with the positives, the hotel is situated in a very convenient and well-connected area. Being close to central Kolkata, it’s easy to access various parts of the city, whether for business or leisure. The immediate surroundings are pleasant and relatively peaceful, which added to the comfort of the stay. The room provided was decent—clean, well-organized, and equipped with the expected amenities for a four-star property. The bed was comfortable, and the room had adequate lighting and storage space. The bathroom was functional and clean, although not particularly luxurious. In terms of comfort and upkeep, the room met my expectations. One feature I particularly appreciated was the hotel’s gym facility. It was clean, well-maintained, and had a decent range of equipment for a quick workout. For a short stay, it was more than sufficient and a welcome amenity for anyone looking to stay active while traveling. However, one significant downside was the dining experience. The biggest letdown was the limited food choices, especially in the set dinner menu. While the staff were polite and the service was timely, the menu lacked variety and felt quite restrictive. For a property of this category, I had expected a broader range of options, including some regional or seasonal specials. The lack of flexibility and limited appeal of the dinner options certainly took away from an otherwise comfortable stay. It might not be a dealbreaker for everyone, but for those who enjoy exploring a hotel’s culinary offerings, this can be a sore point. The check-in and check-out processes were efficient, and the staff at the front desk were courteous and helpful. There was a general air of professionalism throughout the hotel staff, which contributed positively to the experience. In conclusion, Kenilworth Hotel offers a reliable and comfortable stay with the added benefit of a good location and useful amenities like the gym. However, the lackluster food options—especially in the set dinner menu—stand out as an area that needs improvement. With a little more attention to dining and guest preferences, the hotel could elevate its overall appeal. For now, I would consider it a decent option for short stays, especially if dining isn’t your top priority.

Hotel was clean and beautiful. Staff was friendly and helpful. Ms. Kusum was very kind and professional and even changed the room according to our need. Breakfast was with good spread as usual for JW standards. Only setback, too many guests. Crowded during breakfast and lobbies were filled with people due to weddings and events. Otherwise service, amenities and pool areas were all lovely. Satisfied, No regrets

すべてが完璧でした。ディナービュッフェを除いて。後でそれについて来ます。思い出に残る4つの経験を引用します。   1. レセプションのスタッフはよく訓練され、プロフェッショナルで、請求の混乱などの問題は容易に解決され、さらに、マネージャーは問題を整理するときに私の部屋でリラックスするように勧めました。レセプションに立つ必要はありません。なんて素敵なジェスチャー!   2.部屋の1つに排水の問題がありました(私はいくつかの部屋を予約しました)。 0への電話は10分以内に問題を解決しました。このサイズのホテルにとって、サービスは超高速でした。   3.彼らは、執事、レストランのウェイターなどの公の場で、特に挑戦された人を配置することによって大胆な行動を示しています。彼らは皆よく訓練されており、両親、子供、そして私たちと簡単にコミュニケーションをとることができました.もちろん、私たち一人一人は手話の訓練を受けていませんが、どういうわけか彼らはそれを非常にうまく管理していました.したがって、これはユニークで素晴らしい経験でした. 4. チェックイン中、まだ到着していないゲストの何人かと混乱がありました。それで、私たちはバッグを落とし、後でチェックインに戻ることにしました。マネージャーが私の年配の両親が外の車にいることに気づいたとき、彼らは車に数本の水を送りました.費用は何もありませんが、永続的な印象を残しました!ディナービュッフェは一般的に大丈夫でしたが、他のすべてのアメニティやサービスのきれいな性質を考えると、経営陣はメニューで働き、より良い味を味わうことができました。しかし、朝食ビュッフェは素晴らしい味でした。さらに、他の都市では、私はこの文句を言いませんが、コルカタでは、地元の人は通常食通であり、市内で最も高価な場所に最も安いものは味を妥協することはできません。私はホテルに疑問の恩恵を与えたいと思います-私は(より良い:)主要な北インドフェスティバルの間に滞在しました。これは、休暇中のメインシェフとバックアップオプションがオンになっていることを説明するかもしれません。

コルカタ王室の美しく改装された宮殿にあるエレガントで豪華なホテル。私たちの部屋はとても広としていて、古い木製の家具で美しく装飾されていました。巨大なバスルームとすべての床は大理石でできています。ホテルは宮殿複合施設の複数の建物にあります。おいしい朝食は、屋外の日陰のパティオまたはエアコン付きのレストランで食べることができます。毎晩、フォークダンスパフォーマーのライブショーがあります。私が今まで泊まった中で最高のホテルの1つ。

Hospitality was excellent. All the staff were very courteous, which is really commendable as now a days hotel staff are usually found to be inefficient.

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Yes it was good stay at Shila hotel location was nice and staff was also cooperative.

hotel cleanliness and location is ok. only 30 to 40 mins from airport and maybe 50 to 60mins during peak hours. The room is comfortable and clean. The food (in room dining) is big portion and solo traveller cannnot order too many dishes. The reception counter is slow in serving the guests. Always seems to be multi-tasking. I.e. cannot concentrate and handle one guest at a time, while other guests just cut in and then he/she will have attention diverted. Coffeshop (place where we have breakfast) service is ok in the morning. Mainly because it is buffet. However, if lunch time 3 to 4pm, their staff is slow in responding and waiting for food and bill is very long. Their chinese resturant always seems to be closed. So within my days of stay, i visited twice and i was told it is closed. I dont use their facilities.

私が泊まった部屋は広くて清潔で、手入れが行き届いていました。ベッドは快適で、ぐっすり眠れました。バスルームはモダンで、必要なアメニティがすべて揃っていました。全体的に、タージ シティ センター ニュー タウンでの滞在は素晴らしく、コルカタを訪れる人にはぜひお勧めします。