ゲゲストThe workers were friendly for the most part and the facility was not bad. My boyfriend And I stayed reserved a room for three nights. I guess since we were staying three nights, housekeeping wasn’t supposed to clean our room, which was fine. We didn’t mind, but I went down And asked a staff member for fresh towels, and sheets. As I was changing the sheets, I spotted a huge bedbug!! So I got to looking In the Mattress found three Iive bedbugs. I killed them myself and showed them to the lady at the desk. Obviously, I got really freaked out and could not sleep for the rest of the night. I finally gave up trying to sleep and just checked out at 5am. I would’ve left early than that, but I did not want to be out in that part of Nashville so early in the morning so I waited Until daylight before I left. The staff member did not offer to give me a new room or refund my money. She said she Let her boss know. She Didn’t even try to apologize on behalf of the Hotel. I’m very disappointed in the way The employee handle the situation. As disgusting as bedbugs are, I would’ve understood if she Would have even acted as if she cared. All she said was that it was probably because they Had had an exterminator out there Earlier in the week And it was probably just leftover from the exterminator spraying and stirring things around. I’m going to Call and speak to the manager Monday to Make sure he’s aware of the situation and let him know that his Employee did not handle the situation properly. Honestly, I feel like I should be refunded for the last night. The only reason I stay there is because I could not leave in the middle of the night and also because I did not want to pay for a room at different hotel room when I had already paid for that one. Times are hard and My husband and I were just visiting family. We could not afford to throw money around And go to a different hotel room.
ゲゲストもちろん、事前にこの宿の Google の口コミを読んで、迷いましたが、結局、何度も Google に戻って調べた結果、ここに決めました。オンラインで予約した後、チェックインすると、受付の若い女性が出迎えてくれ、午後 10 時近くだったにもかかわらず、快活で熱心に助けてくれ、いろいろ教えてくれました。10 分後、部屋の電話が鳴り、フロントからでした。それはチェックインをしてくれたのと同じ若い女性で、隣の女性から電話があり、私のピットブルについて尋ねられました。隣の女性から、私の犬が窓から彼女の車を襲おうとしているという電話があったそうです。これは全くの無茶苦茶でしたが、私の犬と彼女の車は遊んでいて、私の犬はピットブルではなくアメリカン ブリーですが、気持ちはわかります。フロントには、私の犬が再び隣の家の窓辺に来ることはないと保証し、電話をしなければならなかったことを謝りました。ちなみに、犬が吠えたり、うなったり、馬鹿な真似をしたりせずに窓から猫を襲おうとしたのを、皆さんはご存知ですか?私の部屋はそんなことは絶対にありませんでした…とにかく…予約した部屋にはクイーンサイズのベッドが2台あって、ベッドも枕も信じられないほど快適でした。部屋の雰囲気は落ち着いていてリラックスでき、テレビもエアコンもちゃんと機能していました…でも、一番良かったのは、満足のいく朝食を担当してくれた女性でした…朝食はいつでも品ぞろえが豊富で、ただ補充されているだけでなく、完璧に並べられたペストリー、パン、シリアルボウルでした。私が泊まった金曜日の朝は、ソーセージリンク、ビスケット、卵、ブルーベリーまたはプレーンのパンケーキが出されました。フレッシュアップルジュースかオレンジジュースもありましたが、何よりも素晴らしかったのは、スタッフの対応の良さだけでなく、誰に対しても親切な対応をしてくれたことです。またチップを渡すために、また来たいです!!! 素晴らしい体験でした。絶対に後悔しません。
ゲゲストThe hotel is in a great location and that’s the best thing I can say. The breakfast if they have a lot of people coming is good with biscuits and gravy and scrambled eggs but if there’s not many people booked, it’s just scrambled eggs and half cooked sausage.
The one thing if you have a pet, they’re gonna stick you in one of the old rooms that the floor hasn’t been mopped in ages. They made dust mop it, but if you drop some water and wipe it up, the rag is black and the bed was very uncomfortable. Young man at the desk was very nice and he actually helped me a lot and he said they did have a lot of new mattresses, but unfortunately our room wasn’t one of them.
ゲゲストWhen we checked in they f are lied to tell us that the maintenance man was working on the sprinkling system. We awoke to a wet bed and floor! They moved us to another room which smelled funny. We had our kittens with us and the guy at the desk gave us a hard time about having two saying we needed to lay $15. Per night for the second kitten! Then the second night when we came back after going out to dinner with family, we were locked out of our room! The key card would not work! The people who operate this hotel seem a bit strange! I won’t be staying there again!
ゲゲストI was there for only one night, and the housekeeping staff started banging on my door early in the morning, waking me up to ask if I wanted my room cleaned. I was very annoyed, because I needed as much sleep as possible for my long road trip. Why on earth would anyone think I needed my room cleaned for a one-night stay? It felt like they were checking to make sure I did not oversleep or accidentally overstay, which was completely unnecessary and extremely frustrating.