Hotel is very beautiful and well designed. Rooms are spacious with everything you need. I was however disappointed with the condition of the towels. Our’s had holes in them and they seemed old and dated. There was no room service available from the hotel, and you had to order from another restaurant if you wanted something to eat. Breakfast the next morning was a terrible let down!! There was a very small variety of items, and the lady in charge was not very friendly at all. The coffee was good though. My wife only had toast and some fruit, and I stocked up on eggs and toast. We felt very disappointed that the hotel is super pricy, but they could not provide a great breakfast or some form of room service. I think for these reasons I will not return to this hotel.
Very close to everything that is interesting in Penglai. Can walk to the beach. Seaview balcony is great, but if you like quietness over views, you should book a room further back. Because there are parties at the beach in the evening.
Beautiful gardens, helpful staff and clean. Breakfast is ‘Chinese’, buffet style. But there is a coffee machine (delonghi)!
Overall great, happy stay for the whole family.
LLuizicarelliFacilities are a bit worn-out, with pools not fully functional. Room was clean, also in need of renovation. Staff was friendly, but hardly spoke English. Great deal for hot springs, included in the stay, with direct access from the hotel. Beach access was under renovation, and the sand was full of seaweed. All restaurants were open, affordable with delicious food, specially the Japanese restaurant.
PPhillip ArnoldHotel is very beautiful and well designed. Rooms are spacious with everything you need. I was however disappointed with the condition of the towels. Our’s had holes in them and they seemed old and dated. There was no room service available from the hotel, and you had to order from another restaurant if you wanted something to eat. Breakfast the next morning was a terrible let down!! There was a very small variety of items, and the lady in charge was not very friendly at all. The coffee was good though. My wife only had toast and some fruit, and I stocked up on eggs and toast. We felt very disappointed that the hotel is super pricy, but they could not provide a great breakfast or some form of room service. I think for these reasons I will not return to this hotel.
AAmer MeknasBooked hotel to be close to supplier factory. However that made it far away from everything else.
You can only order delivery from 2 - 3 restaurants in the north of Jinan city.
There is a small shop for drinks and ice creme and noodles
The hotel doesn't have a gym nor massage services as advertised. The swimming pool is part of the hot spring which you have to pay to enter.
The hot spring was not that great either. 2-3 of the pools were dirty. One was even brown in color. Pool floor all gooey and slippery. (algea).
With all that said, staff were amazing. They helped me order food from hotel restaurant, they helped me order a taxi, and were very kind, courtious and supportive.
I wish trip.com checks hotel amenities better.