モロッコグラン･カサブランカ地方の温泉ホテル

A beautiful hotel, well designed and well placed to get to the main places to visit in Casablanca. The staff on reception and the concierge were delightful, smiley and cheerful always- we really appreciated it. The dining area staff we encountered were not as cheery or helpful. The breakfast was mediocre, a meagre selection and not appealing. We didn’t like the fact that we had to wait to be served drinks in the morning, hot water, tea and coffee should be on tap for multiple visits during breakfast. The person behind the drinks bar was slow to take and make the orders and not particularly helpful- some cafetières or tea and coffee dispensers would remedy this. The room itself had a few cosmetic imperfections and could do with a deep clean, including the walls. We were surprised to see a lack of bidet showers in the bathroom, which was inconvenient and not in keeping with the culture we were expecting. Finally, the water went off a couple of times and the lifts were not in working on one occasion, both were rectified fairly quickly, but it was an inconvenience as we were not able to complete our morning ablutions.

妹と私はこのホテルに数日間滞在し、素晴らしい体験をしました。到着した瞬間から、フロントデスクとコンシェルジュ チームが温かく迎えてくれ、滞在中ずっとサービスが素晴らしかったです。 18 階の部屋に泊まりましたが、海とモスクの美しい景色が楽しめ、とても静かで景色のよい場所です。 コンシェルジュ チームの Youssef さんには特に感謝の意を表します。彼は私たちが滞在を楽しんでいるか常に確認してくれ、食事場所の素晴らしいおすすめを教えてくれたほか、最終日にタクシーの予約を手伝ってくれました。彼の親切さと親切さにとても感謝しています。私たちの滞在をとても思い出深いものにしてくれてありがとう。 近いうちにまた必ず戻ってきます!